# Community Manager

> 2070Health · Gurugram, India · — · Posted 2026-02-25

**Salary:** INR 4–7

**Workplace:** on_site

**Department:** Everhope Oncology

## Description

### **Community Engagement & Growth**

-   Build and manage online communities across social media, WhatsApp groups, forums, and other digital platforms
-   Foster meaningful conversations and encourage member participation
-   Respond to comments, messages, and queries in a timely and professional manner
-   Develop strategies to increase community size and engagement

### **Content & Communication**

-   Plan and execute community-focused content calendars
-   Create posts, newsletters, polls, discussion threads, and engagement campaigns
-   Collaborate with the marketing team to align messaging with brand voice
-   Highlight user-generated content and community success stories

### **Events & Activations**

-   Plan and execute online and offline community events, webinars, meetups, and campaigns
-   Coordinate with internal stakeholders and external partners
-   Ensure seamless execution and high participation rates

### **Insights & Reporting**

-   Track engagement metrics, sentiment, and growth KPIs
-   Analyze community feedback and provide actionable insights to marketing/product teams
-   Prepare monthly reports on community performance

### **Brand Advocacy**

-   Identify and nurture brand advocates and influencers
-   Build ambassador programs to strengthen community loyalty
-   Ensure consistent brand tone and experience across platforms

### **Qualifications & Skills**

-   Bachelor’s degree in Marketing, Communications, Business, or related field
-   2–5 years of experience in community management, social media, or digital marketing
-   Excellent written and verbal communication skills
-   Strong interpersonal and relationship-building abilities
-   Experience managing social media platforms and community tools
-   Basic understanding of analytics tools and engagement metrics
-   Ability to multitask and work in a fast-paced environment

### **Preferred Qualifications**

-   Experience managing healthcare/startup/consumer brand communities (customize as needed)
-   Experience with CRM or community management platforms
-   Event planning experience

### **Key Competencies**

-   Empathy & Active Listening
-   Conflict Resolution
-   Creativity & Initiative
-   Data-driven mindset
-   Collaboration & Stakeholder Management

### **What We Offer**

-   Opportunity to shape and grow a thriving brand community
-   Collaborative and innovative work environment
-   Learning and growth opportunities
-   Competitive compensation

## Apply

[Apply at 2070Health](https://apply.workable.com/2070health/j/8529DCFF3F/apply)

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