# Part Time Overnight and Weekend Florida-Based Helpline Counselor

> 211 Broward · Fort Lauderdale, United States (Remote) · Part-time · Posted 2026-07-17

**Salary:** USD 16,640–31,200

**Workplace:** remote

## Description

### Part Time Overnight and Weekend Helpline Counselor (Remote, Florida residents only)

**Industry:** Essential community services

**Location:** Fully remote in the state of Florida

**Schedule:** Part time, 16-29 overnight hours per week encompassing both Saturday and Sunday (full schedule to be determined)

**Training schedule:** Daytime**,** specific shift either 10am-3pm or 12pm-5pm (based on group availability). Beginning in September.

**Compensation:** $20 per hour

**Summary of Mandatory Qualifications:**

-   Must be a Florida resident living within the state
-   Have at minimum an associate's degree from an accredited university
-   Have four (4) years of combined education and relevant work experience (see below)
-   Ability and interest in de-escalating callers experiencing crisis
-   Ability to pass a level two (2) DCF background screening and a drug test

**Full Job Description**

**About us:** 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn to when they need answers to life’s challenges--big or small--by connecting them with nearly 3,800 programs and services that are available in their area. We are a fast-paced crisis, information, and referral virtual call center that fills a critical need in the communities we serve.

**About this position:** We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include performing crisis/suicide intervention services, basic needs/safety assessments, and providing information, community service referrals, and supportive listening over phone or virtual chat.

We think the ideal candidate is someone who:

-   Is willing and able to learn our approach to crisis counseling through training and experience
-   Has demonstrated the ability to conduct self-care
-   Shows compassion, empathy, and respect to people from different cultures and backgrounds
-   Prefers to work autonomously once adequately trained
-   Is motivated to grow and learn in the position through training and coaching
-   Is passionate about assisting others and has a background in service
-   Is technologically savvy and able to take notes while talking or listening
-   Is looking for flexible, part time work

_If this describes you, please read on!_

## Requirements

To be considered for this position, you must:

-   Be a Florida resident residing within the state
-   Have a secure, quiet, and confidential workspace with reliable internet
-   Be free from caregiver responsibilities during work hours
-   Be able to pass a level two (2) DCF background check and drug test prior to employment
-   Meet or exceed our education requirement:

-   A bachelor's degree (or higher) in psychology, human services, education, mental health, social work, early intervention, or a related field, coupled with one (1)+ years of experience in crisis and suicide intervention, counseling, therapy, and assessment techniques, or experience working in children's behavioral health, substance use, or the special needs system of care OR
-   An associate's degree plus two (2)+ years of experience in suicide/crisis intervention

-   Have a minimum typing speed of 30 WPM

-   Be comfortable with a phone and virtual chat-based work environment
-   Be available for 16-29 overnight hours per week with a consistent schedule that encompasses both Saturday and Sunday (flexible and accommodating options available for remainder of hours)
-   Be available for training Monday - Friday from either 10am-3pm or 12pm-5pm for 8 weeks before your overnight shifts start

## Benefits

We are pleased to offer:

-   Part Time employment at a rate of $20/hr
-   100% paid training, plus future opportunities for employer-sponsored certifications
-   Flexible scheduling
-   Work supplies such as company laptop, mouse, headset, paper, and pens

_**Our Commitment to Inclusion**_

We are committed to building a workplace that reflects the communities we serve. We value a broad range of perspectives, experiences, and skills, and believe they strengthen our organization and our impact. We encourage all qualified candidates to consider how their background aligns with this opportunity.

**Build a challenging and rewarding career with us! We look forward to your application.**

**\*Please only apply to one active listing at a time\***

## Apply

[Apply at 211 Broward](https://apply.workable.com/211-broward-1/j/8D034C547E/apply)

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