# Regional Manager, Retail SME

> Access Bank PLC · Lagos, Nigeria · Full-time · Posted 2026-06-16

**Workplace:** on_site

**Department:** Retail Banking

## Description

**Job Grade:** AM - MGR

**Job Overview:** Responsible for providing strategic leadership and direction to Business Managers within the assigned region to achieve financial and non-financial targets, drive portfolio growth and profitability, ensure excellent customer experience, deepen market penetration, strengthen risk asset quality, and promote adoption of the Bank’s products and digital channels.

**Key Responsibilities**

-   Drive regional profitability, growth, and achievement of strategic targets
-   Lead Business Managers to deliver financial and non-financial performance objectives
-   Identify business opportunities and conduct market intelligence to support growth
-   Drive deposit mobilization, revenue generation, risk asset growth, and portfolio quality
-   Oversee credit processing, approvals, disbursements, and portfolio performance
-   Monitor loan recoveries, delinquency trends, and regulatory compliance
-   Drive customer acquisition, retention, and digital channel adoption
-   Build and maintain strategic relationships with key customers and stakeholders
-   Collaborate with SBUs to drive ecosystem opportunities and business growth
-   Build a high-performance culture through coaching, mentoring, and performance management
-   Conduct staff performance reviews and capability development sessions
-   Ensure adherence to the Bank’s core values, policies, and service standards
-   Prepare regional business plans, profitability reports, and management reports
-   Perform other duties as assigned by the Group Head

## Requirements

**Skills/Competence Requirements**

_Required Knowledge, Skills and Abilities:_

-   Excellent business development and management skills
-   Strong financial analysis and portfolio management capabilities
-   Advanced marketing and sales skills
-   Strong knowledge and understanding of the Nigerian SME banking market
-   Good understanding of banking operations (domestic and international operations)
-   Strong presentation and problem-solving capabilities
-   Strong managerial and administrative skills
-   Team building and conflict management skills
-   Strong leadership and influencing capabilities
-   Strong organizational and coordination skills
-   Competence in credit portfolio management
-   Ability to review, and analyze credit proposals
-   Excellent communication and stakeholder management skills

**Qualifications & Experience**

-   A good first degree in any discipline. Relevant Masters’ degree is an added advantage. 
-   Recognized professional certification such as ACIB, etc.
-   10 years in sales with at least 3 years in team management role.

## Apply

[Apply at Access Bank PLC](https://apply.workable.com/access-bank/j/316ADE2811/apply)

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