# Regional Manager, Branch Banking

> Access Bank PLC · Gombe, Nigeria · — · Posted 2026-04-29

**Workplace:** on_site

**Department:** Retail Banking

## Description

At Access Bank, we do more than deliver banking services—we build lasting relationships anchored on trust, excellence, and an exceptional customer experience. As a Regional Manager, you will lead from the front, shaping how our customers experience the Bank across multiple branches while driving sustainable business growth.

You will champion a service culture that consistently exceeds expectations, ensuring every customer interaction reflects our commitment to responsiveness, professionalism, and innovation. Beyond performance, this role offers a clear platform for career advancement—providing the scale, visibility, and leadership exposure required to accelerate your growth within a forward-thinking, globally connected institution.

This is an opportunity to influence outcomes, develop high-performing teams, and build a career defined by impact, leadership, and continuous progression.

**Functions & Responsibilities**

-   Identify / establish new customer relationships
-   Review call plans of the team
-   Identify market opportunities and potential Hubs
-   Sell banks products and services to retail customers
-   Oversee the process of identifying customer needs and proactively seek to provide products/ services to meet their  anticipated needs
-   Prepare management reports carry out market research on the retail business
-   Training direct reports of banks products and services
-   Set / define goals and targets and ensure they are achieved
-   Identify and make market presentations to market clusters
-   Monitor and evaluate performance of the Team Lead
-   Perform other duties as assigned by the Group Head

## Requirements

-   Excellent customer relationship development/management
-   Advance selling skills
-   Knowledge and understanding of Nigerian Retail market
-   Basic Banking Operations (Domestic _& International Operations)_
-   Products Knowledge
-   Environmental / Industry analysis

_**Supervisory Skills**_

-   Leadership / Supervisory
-   Team building / conflict management
-   Organization & coordination
-   General managerial / administration

_**Generic Skills**_

-   Interpersonal skills

**Professional Requirements**

-   First degree in any Business-related discipline

-   A Masters and/or other professional qualification

**Minimum Experience**

-   8 - 10 years relevant experience. At least 3 - 5 years in management position and marketing units

## Apply

[Apply at Access Bank PLC](https://apply.workable.com/access-bank/j/67A2E7F283/apply)

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