# Zonal Head, Commercial Banking Divison

> Access Bank PLC · Lagos, Nigeria · Full-time · Posted 2026-04-27

**Workplace:** on_site

**Department:** CBD & CIBD

## Description

At Access Bank, we are redefining customer experience by embedding innovation, responsiveness, and deep market understanding into everything we do. Our Commercial Banking Division (CBD) plays a critical role in delivering tailored financial solutions that drive business growth and strengthen long-term client partnerships.

We are seeking a high-performing and strategic **Zonal Head** to lead business development, portfolio growth, and operational excellence across a defined region. This role requires a commercially astute leader with a strong track record in driving revenue, managing high-value relationships, and leading diverse teams to deliver sustainable performance.

As a Zonal Head, you will be at the forefront of executing the Bank’s growth strategy—championing customer-centricity, optimizing regional performance, and fostering a culture of accountability and innovation. This is an opportunity to shape market presence, influence strategic direction, and accelerate your leadership trajectory within a forward-thinking institution.

**Responsibilities**

-   Implementation of commercial banking & state government strategy in Zone.
-   Definition of marketing and sales strategies of commercial banking division
-   Development of Commercial Banking products and services
-   Management and maintenance of existing customer relationships and development of new customer relationships
-   Management of credit risk framework
-   Develop a customer management framework including customer insight driven marketing
-   Fund the bank with cheap liabilities
-   Provide on-the job training for Relationship Managers
-   Play Ambassadorial role in the region of operation
-   Prepare weekly reports for Goup head
-   Achieve PCE, Balance and other performance target
-   Perform other duties as may be assigned by the Group Head
-   Supervise the implementation of CBD digital marketing strategy by teams in the Zone.

## Requirements

-   Required knowledge, skills and abilities
-   Good products knowledge
-   Excellent Customer Service / Relationship
-   Management capabilities
-   Excellent Marketing / Selling skill
-   Strong strategic orientation
-   Good negotiation /presentation skills
-   Knowledge & understanding of commercial and public sector market
-   Good Oral & Written communication
-   Business to Business Digital marketing skill

**Supervisory Skills**

-   General managerial/ administration
-   Team building / conflict management
-   Coaching /Leadership / Influencing
-   Organization and coordination skills
-   People Skills

**Generic Skills**

-   Strategic orientation
-   Initiative/Entrepreneurship/ taking ownership
-   Analytical Skills/ Problem solving
-   Self-Management
-   Interpersonal Skills
-   Advance Credit Skills

**Qualification**

A good first degree in any discipline. Relevant Masters’ degree will be an advantage

**Professional Membership**

A recognized professional certification will be an added advantage

**Experience**

Minimum of 12 years' experience in a bank with at least 6 years' experience in marketing at the minimum of Manager level

## Apply

[Apply at Access Bank PLC](https://apply.workable.com/access-bank/j/7099D0D4D8/apply)

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