# Relationship Officer, Retail Sales

> Access Bank PLC · Lagos, Nigeria · Full-time · Posted 2026-01-14

**Workplace:** on_site

**Department:** Retail Banking

## Description

To market the bank’s retail products and services in order to establish, develop and maintain relationships with retail customers located in the target market.

**Responsibilities**

-   Develop and maintain strong relationships with retail customers.
-   Market and cross-sell the bank’s retail products and services.
-   Drive branch sales and deposit growth through effective marketing strategies.
-   Supervise and coach account officers to achieve business goals.
-   Implement call plans, track customer needs, and deliver excellent service.
-   Monitor and analyze financial performance, ensuring compliance and quality reporting.
-   Conduct regular customer visits to strengthen relationships and generate referrals.

## Requirements

-   A first degree in a Business-related discipline (Master’s/professional certification is an added advantage).
-   Minimum of 2 years’ relevant experience in retail banking/sales.
-   Strong knowledge of Nigerian retail banking market and banking operations.
-   Excellent interpersonal, negotiation, and conflict resolution skills.
-   Strong leadership, supervisory, and team management abilities.
-   Proficiency in Microsoft Office tools and reporting.

## Benefits

-   Opportunity to lead and grow within one of Nigeria’s leading retail banks.
-   Competitive salary and performance-based incentives.
-   Professional development and growth opportunities.

**Only shortlisted candidates will be contacted.**

## Apply

[Apply at Access Bank PLC](https://apply.workable.com/access-bank/j/B47E87000B/apply)

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