# Accounts Receivable & Operations Specialist

> aCloud · Petaling Jaya, Malaysia · Full-time · Posted 2026-05-06

**Salary:** unknown currency 5,000–100,000

**Workplace:** on_site

**Department:** Finance & Operations

## Description

We are seeking a detail-oriented and proactive Accounts Receivable **& Operations Specialist** to manage the sales and finance operations of our organisation. This role is critical in ensuring smooth end-to-end processes from sales to procurement and subscription contract management while maintaining excellent customer relationships and managing accounts receivable (AR). The ideal candidate should have experience with subscription-based billing and reporting, particularly in Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) models.

**Key Responsibilities**

**1\. Accounts Receivable (AR) and Customer Management (60%)**

-   Prepare and issue accurate sales invoices to customers.
-   Respond to customer finance-related inquiries, including requests for Statements of Account (SOA) and payment clarifications.
-   Monitor and manage AR, ensuring timely follow-ups on outstanding payments.
-   Resolve customer disputes and escalate issues when necessary to ensure efficient cash flow.
-   Maintain customer finance records and ensure compliance with company policies and financial regulations.

**2\. Sales and Finance Operations (20%)**

-   Oversee the complete sales-to-procurement lifecycle, including processing Sales Orders (SO), Purchase Orders (PO), and procurement tasks.
-   Manage subscription contract lifecycle, including renewals, amendments, and compliance tracking.
-   Collaborate with the sales team to ensure accurate and timely updates in sales operations and reporting.
-   Ensure smooth and efficient processes in procurement and vendor coordination.

**3\. Subscription and Recurring Billing Management (10%)**

-   Handle monthly MRR billing management, ensuring accuracy and timeliness of invoices.
-   Manage and monitor subscription and usage-based billing processes, ensuring data integrity.
-   Prepare detailed reports for MRR, ARR, and subscription usage metrics for management review.
-   Identify and resolve discrepancies in subscription billing and usage data.

**4\. Process Improvement and Reporting (10%)**

-   Identify opportunities to optimise sales and finance workflows to improve efficiency and accuracy.
-   Prepare and maintain detailed records, reports, and dashboards related to sales, procurement, MRR, ARR, and AR management.
-   Support management in financial audits and compliance reviews as required.

**5\. Collaboration**

-   Liaise with cross-functional teams, including sales, procurement, and finance, to ensure alignment and seamless operations.

**6\. Travel**

-   Possibility of traveling to Singapore HQ (if the incumbent is based in Malaysia) twice a year for meetings or training.

## Requirements

-   Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
-   3+ years of experience in finance operations, accounts receivable, or a similar role.
-   Familiarity with MRR and ARR billing processes and management.
-   Strong knowledge of sales and finance operations, including SO, PO, procurement, and subscription billing processes.
-   Experience in subscription and usage-based billing reporting preparation is essential.
-   Excellent communication skills with a customer-centric approach.
-   Proficient in finance tools and systems; experience with ERP systems like Dynamics 365 Business Central is a plus.
-   Strong analytical and problem-solving skills.
-   High attention to detail and ability to work under tight deadlines.

## Benefits

**What We Offer**

-   A dynamic and collaborative work environment.
-   Opportunities for professional growth and development.
-   Participation in quarterly team-building activities and an annual company trip.
-   Competitive salary and benefits package.  
    

**aCloud** is an equal opportunity employer, committed to diversity and inclusion in the workplace.

## Apply

[Apply at aCloud](https://apply.workable.com/acloud/j/8C0F4418C3/apply)

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