# SOC / NOC L1 Analyst (Client Residency)

> Adacom Advanced Internet Applications SA · Athens, Greece · Full-time · Posted 2024-12-12

**Workplace:** on_site

## Description

This role focuses on delivering essential support services for the operation of critical telecommunication systems, central data center systems, and client infrastructure, encompassing the following scope of work.

-   Monitoring of data network operation   
-   Management of alerts from monitoring systems (NOC/SOC)  
-   Monitoring the availability of telecommunication circuits and equipment 
-   Management-Parameterisation of telecommunication equipment  
-   Telephone user support, fault monitoring and reporting 
-   Solving technical problems of first and second level

## Requirements

-   Bachelor’s Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience
-   Excellent verbal and written communication skills, both in Greek and English language
-   The ability to pick up new technology or concepts very quickly is required.
-   This position requires shift work in a 24/7/365 environment. The capacity to work evening, overnight, and weekend hours is required.
-   Ability to communicate effectively with various teams to explain and elaborate on technical details.

## Benefits

-   Competitive Salary
-   Private Medical & Health Insurance
-   Professional Growth
-   Collaborative Culture

## Apply

[Apply at Adacom Advanced Internet Applications SA](https://apply.workable.com/adacom-sa-2/j/4150EEBDDD/apply)

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