# Live Chat Support-Fully Remote

> ADF Medical Services Inc. · Baltimore, United States (Hybrid) · Full-time · Posted 2026-04-22

**Salary:** USD 69,778–98,776

**Workplace:** hybrid

**Department:** REMOTE AND HYBRID

## Description

**JOB OPENING — Live Chat Support (Fully Remote)** **ADF Medical Services Inc.**

We're hiring a responsive and professional **Fully Remote Live Chat Support** agent to assist our patients and clients through our digital chat platform in real time. If you're a fast typist with great written communication skills and a passion for helping people online — this role is for you.

**Role:** Live Chat Support Agent (Fully Remote)

**Department:** Customer Support & Patient Services

**Location:** Fully Remote **🕐 Type:** Full-Time / Part-Time

## Requirements

**What You'll Do:**

-   Respond instantly to patient and client inquiries through our live chat platform
-   Provide accurate and helpful information on services, appointments, billing, and support
-   Manage multiple live chat conversations simultaneously with speed and professionalism
-   Log and document all chat interactions accurately in our CRM system
-   Identify and escalate urgent or unresolved issues to the appropriate team promptly
-   Deliver a consistently warm and professional patient experience in every chat
-   Follow all company communication guidelines and service quality standards
-   Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times

## Benefits

**What We Offer:**

-   Competitive pay
-   Health, dental & vision benefits (full-time employees)
-   Paid time off & paid holidays
-   Flexible shift options including evenings and weekends
-   100% remote — work from anywhere
-   Supportive team environment and ongoing coaching
-   Career growth and advancement opportunities within ADF Medical Services

## Apply

[Apply at ADF Medical Services Inc.](https://apply.workable.com/adf-medical-services-inc/j/4B5A3B3568/apply)

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