# Social Media Customer Service

> Advance Onboarding Solutions · Mexico (Remote) · Full-time · Posted 2026-10-07

**Salary:** MXN 15,000–18,000

**Workplace:** remote

## Description

We are looking for a **Social Media Setter** to help generate and qualify leads through social media. This position will be responsible for responding to **direct messages, comments, and inquiries**, engaging with potential clients, and starting conversations that can turn into qualified leads.

**Responsibilities**

The ideal candidate is highly communicative, proactive, organized, and has **100% fluent English**.  
Respond to **social media DMs and comments** in a timely and professional manner.

Engage with followers and potential clients through messaging.

Identify and qualify potential leads through conversations.

Generate leads through **outbound and inbound social media messaging**.

Follow established messaging and communication guidelines.

Maintain consistent follow-up with potential leads.

Track conversations, leads, and follow-ups.

Provide a positive and professional experience to prospects.

Meet daily and monthly lead-generation goals.

## Requirements

-   **100% fluent English – required.**
-   Excellent written and verbal communication skills.
-   Previous experience in **social media, lead generation, appointment setting, sales, or customer service** is preferred.
-   Comfortable communicating with prospects through DMs and online messaging.
-   Strong follow-up and organizational skills.
-   Self-motivated and able to work independently.
-   Reliable internet connection and computer.
-   Comfortable working a full-time schedule.

## Benefits

Schedule

**Monday - Friday 8:00 AM – 5:00 PM**  
**Monday - Friday 4:00 PM – 12:00 AM**

**Saturday & Sunday 9:00 AM - 7:00 PM**

**Full-Time | Remote**

Starting Date: November 2nd

## Apply

[Apply at Advance Onboarding Solutions](https://apply.workable.com/advance-onboarding-solutions/j/3C1DCDA396/apply)

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