# Application Support & Integration Engineer

> Advansys · 6th of October City, Egypt (Hybrid) · Full-time · Posted 2026-08-10

**Workplace:** hybrid

## Description

We are looking for an **Application Support & Integration Engineer** to join our team and support telecom platforms, CPE management systems, and integrations with third-party applications.

The role combines **telecom application support, system integration, API development, Linux/WebLogic administration, scripting, and network troubleshooting**. The ideal candidate should have hands-on experience in a telecom or ISP environment, with a strong understanding of fixed broadband, FWA, CPE connectivity, and network integration.  

### Key Responsibilities

-   Develop and support **fixed broadband and FWA use cases** related to CPEs managed through the HDM platform.
-   Design and develop **RESTful APIs** based on technical documentation, including defining API inputs, outputs, and required integrations.
-   Maintain and support the **HDM (Home Device Management) system** and ensure its availability and stability.
-   Monitor and troubleshoot **CPE connectivity, provisioning, and communication issues**.
-   Investigate and resolve **missing or non-provisioned CPEs** in coordination with Network and Security teams.
-   Design and develop **Splunk dashboards** to monitor fixed CPE statistics, connectivity, and system performance.
-   Develop and maintain integrations between the **HDM platform and third-party systems** to expose and consume HDM functionalities.
-   Troubleshoot connectivity issues across fixed, mobile, and core network environments.
-   Support application and middleware environments, including **Oracle WebLogic**.
-   Develop scripts using **Python, Bash, and PowerShell** to automate operational and troubleshooting activities.
-   Perform basic database administration and queries using **Oracle, SQL Server, MySQL, or PostgreSQL**.
-   Test and troubleshoot APIs using tools such as **Postman and Swagger**.
-   Work closely with Network, Security, Application, and other technical teams to resolve incidents and deliver new technical solutions.
-   Participate in on-call support and production troubleshooting when required.
-   Coordinate with vendors and third-party teams when required.

## Requirements

-   Bachelor's degree in **Computer Science, Information Technology, Telecommunications, Engineering**, or a related field.
-   **2+ years of relevant experience** in telecom, ISP, application support, system integration, or a similar environment.
-   Strong experience with **Linux administration**, preferably Red Hat/CentOS.
-   Good knowledge of **Windows Server Administration**.
-   Hands-on experience with **Oracle WebLogic administration**.
-   Good knowledge of **RESTful APIs, JSON, and XML**.
-   Experience with **API design and testing** using Postman and Swagger.
-   Ability to **build and integrate APIs based on technical documentation**.
-   Good scripting skills using **Python, Bash, and PowerShell**.
-   Knowledge of databases such as **Oracle, SQL Server, MySQL, or PostgreSQL**, including basic queries and backup/restore activities.
-   Good understanding of **IP networking, routing, firewalls, and VPNs**.
-   Experience troubleshooting **network connectivity issues**.
-   Experience with **Splunk dashboards and monitoring** is a plus.
-   Experience with **HDM/CPE management platforms** is highly preferred.

## Benefits

-   Hybrid working model
-   Social and medical insurance
-   Transportation Bus

## Apply

[Apply at Advansys](https://apply.workable.com/advansys-esc-1/j/084DF3DB60/apply)

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