# Remote - Support Executive (Care Coordination)

> Advantmed · United States (Remote) · Full-time · Posted 2026-05-27

**Workplace:** remote

**Department:** 36033-US - IHA ME

## Description

**About Advantmed:** [www.advantmed.com](https://www.advantmed.co)

Advantmed is a leading healthcare solutions company dedicated to improving care quality and outcomes across the United States. We partner with health plans and providers to deliver data-driven insights, in-home clinical assessments, and operational excellence at scale.

At Advantmed, we foster a collaborative, mission-driven culture where innovation, accountability, and continuous improvement are at the core of everything we do. Our teams are empowered to make a meaningful impact on patient care while growing in a fast-paced and supportive environment.

**Support Executive – IHA (In-Home Assessment)**

**Role Overview**

-   Advantmed is seeking highly organized and detail-driven (Remote) **Support Executives** to support our In-Home Assessment (IHA) operations. This role is responsible for coordinating administrative workflows, member activities, and provider visit logistics to ensure smooth field execution.
-   This role is heavily focused on coordination, data accuracy, and operational efficiency in a fast-paced healthcare environment.

**Work Schedule**

-   Shift Hours: 4:00 AM – 1:00 PM PST / 5:00 AM – 2:00 PM PST
-   Weekend Coverage: Occasional (1-2 weekends per month, as needed)

**Key Responsibilities**

-   Manage administrative workflows for **member activities**
-   Coordinate **pre-visit preparation**, routing, and post pre-visit documentation
-   Process and manage:

-   Member letters and communication workflows
-   Task routing and internal queues

-   Support **provider-related operations**, including:

-   Visit coordination logistics
-   Gift card tracking and handling processes

-   Perform routing and scheduling support for **onshore provider visits** using mapping tools
-   Maintain accurate records, trackers, and system updates
-   Assist in payroll preparation activities
-   Ensure timely task completion while maintaining high data accuracy standards

## Requirements

**Required Qualifications**

-   2+ years of experience in **administrative support, dispatching, or customer service roles**
-   Proficiency in **Microsoft Excel** and general computer applications
-   Experience using **routing/navigation tools** (e.g., MapQuest, Google Maps)
-   Strong **attention to detail** and organizational skills
-   Ability to manage multiple tasks and meet deadlines in a structured environment
-   Comfortable working early morning PST hours

**Preferred Qualifications**

-   Prior experience in a **healthcare or medical environment**
-   Familiarity with **care coordination or provider operations workflows**
-   Experience handling sensitive data in a **HIPAA-compliant environment**

**Core Competencies**

-   Detail orientation and accuracy
-   Time management and prioritization
-   Process adherence and accountability
-   Strong coordination and communication skills
-   Adaptability in a fast-paced, remote work environment

**Work Environment & Requirements**

-   Fully remote role within the U.S.
-   Stable internet connection required
-   Ability to work designated PST hours consistently

## Benefits

**Compensation & Benefits**

-   **Hourly Rate:** $14.00 – $16.00 per hour (based on experience and qualifications)
-   Comprehensive benefits package (medical, dental, vision, etc.)
-   Company-provided **laptop and external monitor**

## Apply

[Apply at Advantmed](https://apply.workable.com/advantmed/j/36AE4BC4F2/apply)

---
Powered by [Workable](https://www.workable.com)