# Front Office Manager | NOS Hotel & Villas - Sifnos

> Aeternal Hospitality & Development · Sifnos, Greece · Contract · Posted 2026-11-05

**Workplace:** on_site

**Department:** Front Office

## Description

**Aeternal Hospitality & Development** is a hospitality and real estate development company dedicated to creating distinctive destinations and exceptional hospitality experiences. With a portfolio of luxury hotels and high-end real estate projects across Greece, Aeternal combines innovative design, operational excellence, and a commitment to quality, sustainability, and long-term value creation.

As part of its owned and managed hospitality portfolio, **Aeternal Hospitality & Development** is seeking passionate professionals to join **NOS Hotel & Villas**, a 5-star luxury boutique hotel on the island of Sifnos.

At NOS, we believe that exceptional hospitality begins with exceptional people. We value personalized service, attention to detail, teamwork, and a genuine passion for hospitality.

We are currently looking for an experienced **Front Office Manager** to join our team.

The ideal candidate will be a hands-on hospitality professional with strong leadership skills, a guest-focused mindset, and a genuine passion for delivering exceptional experiences. This role is responsible for overseeing Front Office operations, leading the team, and ensuring seamless, personalized service throughout the guest journey.

**Responsibilities**

-   Oversee daily Front Office operations, ensuring exceptional service standards and smooth guest experiences.
-   Lead, train, and motivate the Front Office team, fostering a positive and collaborative working environment.
-   Manage daily staff schedules, departmental workflows, and operational procedures.
-   Ensure seamless guest arrivals, departures, reservations coordination, and personalized guest services.
-   Handle guest requests, feedback, and complaints professionally, ensuring prompt and effective resolution.
-   Coordinate closely with Housekeeping, F&B, Maintenance, and other departments to ensure operational excellence.
-   Monitor guest satisfaction, departmental performance, and service quality, identifying opportunities for continuous improvement.

## Requirements

-   Minimum 3 years of experience in a Front Office Manager or similar supervisory role, preferably within a luxury or 5-star hotel.
-   Strong leadership, organizational, and team management skills.
-   Excellent knowledge of Front Office operations, guest relations, and luxury hospitality standards.
-   Exceptional communication, interpersonal, and problem-solving abilities.
-   Guest-oriented mindset with a strong commitment to personalized service and attention to detail.
-   Hands-on, proactive, and collaborative approach.
-   Excellent command of Greek and English; additional languages will be considered an advantage.
-   Good knowledge of hotel property management systems (PMS) and Microsoft Office.
-   Hospitality or Tourism degree will be considered an advantage.

## Benefits

-   Highly competitive salary package, reflecting experience and qualifications.
-   High-standard staff accommodation, ensuring a comfortable living environment throughout the season.
-   High-quality daily meals, with a varied and well-balanced menu.
-   A professional, supportive, and team-oriented working environment.
-   Career development opportunities within Aeternal Hospitality & Development.

## Apply

[Apply at Aeternal Hospitality & Development](https://apply.workable.com/aeternal/j/B6D7371AB7/apply)

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