# Strategic Account Manager

> Agility · Nairobi, Kenya · Full-time · Posted 2022-07-28

**Workplace:** on_site

**Department:** Agility Kenya

## Description

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.

  

### Responsibilities

-   Manage our key accounts portfolio
-   Achieve assigned strategic account objectives
-   Establish strong, long-term client relationships
-   Communicate with major clients on a regular basis and respond to specific queries
-   Suggest solutions and innovative ideas to meet client needs
-   Handle complaints and problems in a timely and effective manner
-   Act as the liaison between key customers and internal teams
-   Identify and approach new potential strategic customers

## Requirements

-   O-Level
-   Degree in Sales and Marketing or Business Administration management
-   Minimum of +7 years’ experience

-   Proven work experience as a Strategic account manager or Key account manager
-   Solid sales experience in B2B environment
-   Hands on experience with CRM software and Account management systems
-   Understanding of sales performance metrics
-   An ability to address customer requests in a timely manner
-   Excellent communication and interpersonal skills with an aptitude for building strong client relationships
-   Strong negotiation skills with a problem-solving attitude
-   BSc degree in Sales, Business Administration or relevant field

## Benefits

-   Private Health Insurance
-   Training & Development

## Apply

[Apply at Agility](https://apply.workable.com/agility/j/299CF0F442/apply)

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