# Lead Technology Architect

> Agility · Sulaibiya, Kuwait · Full-time · Posted 2026-07-01

**Workplace:** on_site

**Department:** Corporate

## Description

### Job Summary

Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.

This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.

The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.

### Your Responsibilities

### Identity & Access Management

-   Administer Microsoft Entra ID and on-premises AD across all environments
-   Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)
-   Own hybrid identity via Entra Connect

### Messaging & Email

-   Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules
-   Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations

### Collaboration & Voice

-   Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)
-   Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move

### Security & Threat Protection

-   Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)
-   Lead incident response and maintain hardening controls aligned to CIS benchmarks

### Endpoint Management (Intune)

-   Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)
-   Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts

### Certificates, DNS & Web Publishing

-   Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms
-   Own domain governance, registrations, and the web publishing approval workflow

### Artificial Intelligence

-   Administer enterprise AI platforms including Claude integrations and Microsoft Copilot
-   Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing

### Architecture, Governance & Leadership

-   Act as technical design authority; maintain standards, runbooks, and documentation
-   Lead, mentor, and delegate to a small admin team
-   Serve as final escalation point; on-call for critical incidents

## Requirements

### Your Qualifications

### Education

-   Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)
-   Exceptional hands-on experience may be considered in lieu of formal qualifications

### Experience

-   12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise
-   5–7 years in a senior architect or technical lead role owning M365 environments end-to-end
-   Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender
-   Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling

### Certifications (Required/Strongly Preferred — candidates should hold several)

-   MS-102 — Microsoft 365 Enterprise Administrator Expert
-   SC-300 — Identity and Access Administrator Associate
-   SC-200 — Security Operations Analyst Associate
-   MD-102 — Endpoint Administrator Associate
-   MS-700 — Teams Administrator Associate
-   AZ-104 — Azure Administrator Associate
-   MS-203 — Messaging Administrator Associate (or equivalent)

### Other Requirements

-   Based in Kuwait or willing to relocate; on-site at Kuwait Head Office
-   Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)
-   Fluent professional English; Arabic is an advantage
-   On-call availability for critical incidents

**Your Proficiencies** 

-   Excellent problem-solving skills and attention to detail 
-   Effective communication and collaboration skills 
-   Ability to work independently and handle multiple tasks 
-   Analytical and troubleshooting skills 
-   Stakeholder Management
-   Technical Leadership & Collaborative Influence
-   Operational Excellence & Adaptive Delivery
-   Strategic Problem-Solving & Architecture Design
-   Fluent professional English; Arabic is an advantage

## Apply

[Apply at Agility](https://apply.workable.com/agility/j/8F952CD08F/apply)

---
Powered by [Workable](https://www.workable.com)