# Process Support Specialist

> Aidey · Vietnam (Remote) · Full-time · Posted 2026-06-03

**Workplace:** remote

## Description

Work from home. Stable US-based clients. Long-term opportunity.

  
We’re hiring a Virtual Assistant (Process Support) to work with US-based HVAC office managers, helping them handle administrative tasks, documentation, and daily operations.

### What You’ll Be Doing

• Prepare and process invoices  
• Submit warranty registrations and rebate documentation  
• Manage administrative tasks and documentation  
• Maintain accurate digital records  
• Support office managers with daily operations  
• Assist with customer service tasks when needed  
• Help with basic social media content and scheduling

## Requirements

### What We’re Looking For

**• Experience supporting service-based businesses (HVAC, plumbing, electrical, etc.) is REQUIRED.**

• Strong English communication skills (written and spoken)  
• Experience as a Virtual Assistant, Admin, or similar role  
• Highly organized with strong attention to detail  
• Comfortable using tools and learning new systems  
• Able to work independently and manage multiple tasks

### Nice to Have (Not Required)

• Experience handling permits, rebates, or documentation  
• Familiarity with social media tools

## Benefits

• Fully remote, long-term opportunity  
• Work directly with US-based teams  
• Stable full-time schedule  
• Clear processes and structured work  
• Opportunity to grow into higher-level roles

## Apply

[Apply at Aidey](https://apply.workable.com/aidey/j/955BE6DC23/apply)

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