# Outbound Sales Specialist

> AJMedia · Philippines (Remote) · Contract · Posted 2026-03-26

**Salary:** USD 500–600

**Workplace:** remote

**Department:** Customer Support

## Description

Turn conversations into conversions. Drive revenue through every customer touchpoint.

Department: Customer Experience & Revenue

Type: Full-Time | Remote

Reports To: Customer Service Manager

**ABOUT AJ MEDIA**

We're AJ Media — an ecommerce growth agency behind fast-scaling brands and we're on a mission to hit $100M in revenue this year, and we're building the A-team to make it happen. If you're someone who gets energy from talking to people, closing deals, and genuinely helping customers find what they need — read on.

**THE OPPORTUNITY**

As our Outbound Sales Customer Service rep, you're not just answering questions — you're proactively reaching out to past and potential customers to drive repeat purchases, recover abandoned carts, and surface upsell opportunities. You are the voice of our brands.

_**WHAT YOU'LL DO**_

-   Proactively reach out to warm leads, abandoned cart customers, and past buyers via email, SMS, and phone
-   Execute outbound sales campaigns designed to increase repeat purchase rate and customer LTV
-   Identify upsell and cross-sell opportunities based on customer purchase history and preferences
-   Partner with the retention team to align outbound messaging with active promotions and campaigns
-   Log all customer interactions accurately in CRM tools (Gorgias, Klaviyo, or similar)
-   Hit and exceed weekly/monthly sales targets and KPIs
-   Collect and relay customer feedback to marketing and product teams to improve offers

## Requirements

WHO YOU ARE

-   You've got 1–3 years of outbound sales, telemarketing, or customer success experience (ecommerce a big plus)
-   Can hit our monthly quota - competitive enough to improve the quota every month
-   You're a natural communicator — warm, persuasive, and genuinely curious about the people you talk to
-   You thrive with targets and you're not afraid of rejection — you see every 'no' as data
-   You're tech-savvy with CRM tools, helpdesks, and sales platforms
-   You can think on your feet, handle objections smoothly, and adapt your tone across channels
-   You bring energy, accountability, and a competitive drive to everything you do

BONUS POINTS IF YOU HAVE

-   **Experience in DTC ecommerce brands (Sales team) or high-growth startups**
-   Familiarity with Gorgias, Checkout Champ, Shopify, or Aircall
-   Track record of exceeding sales quotas in a remote environment

## Benefits

WHY JOIN US

-   Uncapped commission — your earnings grow with your performance
-   Work with a fast-moving, results-obsessed team building category-defining brands
-   Clear career path into senior roles
-   100% remote — work from wherever you do your best work
-   Competitive salary + commissions
-   Benefits: paid leaves, allowances, HMO
-   Access to training, playbooks, and mentorship from experienced ecommerce operators

## Apply

[Apply at AJMedia](https://apply.workable.com/ajmedia/j/530C955759/apply)

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