# Travel Ambassador - Waed Program | ممثل السفر - مسار واعد

> FlyAkeed · Riyadh, Saudi Arabia · — · Posted 2026-10-08

**Workplace:** on_site

**Department:** Operations

## Description

About FlyAkeed

FlyAkeed is a Saudi-based online travel platform that simplifies flight and hotel bookings and provides integrated travel solutions, with a particular focus on business and corporate travel.

Founded in 2017 and headquartered in Riyadh, Saudi Arabia, FlyAkeed is supported by leading investors, including Sanabil Investments, a PIF subsidiary, Elm, Artal Capital, and Alrajhi Partners.

About the Opportunity

As part of the **Wa’ed Program**, FlyAkeed is offering an opportunity for Saudi talent at the beginning of their professional careers to join the company as a **Travel Ambassador**.

This is an **Entry-Level Employment opportunity** designed for candidates who have a strong interest in travel, customer service, and corporate travel and are looking to build a long-term career in the travel industry.

The successful candidate will receive on-the-job exposure and development opportunities in travel booking, corporate travel management, customer service, and VVIP traveler support.

Key Responsibilities

-   Create and manage travel itineraries based on traveler preferences, company policies, and budget requirements.
-   Assist with booking flights, hotels, car rentals, and other travel-related services.
-   Learn and utilize Global Distribution Systems (GDS) and other travel booking platforms and industry tools.
-   Provide professional, personalized, and high-quality customer service to corporate and VVIP travelers.
-   Serve as a point of contact for assigned customers and assist with their travel-related requests.
-   Communicate with travelers through phone, email, and other communication channels in a professional and timely manner.
-   Monitor bookings and ensure all travel arrangements are accurate and aligned with company policies and approved travel guidelines.
-   Assist travelers with changes, cancellations, delays, and other travel-related issues while minimizing disruption to their journey.
-   Anticipate customer needs and recommend appropriate travel solutions to enhance the overall travel experience.
-   Coordinate with airlines, hotels, car rental companies, and other travel service providers when required.
-   Maintain accurate records of bookings, transactions, and customer communications.
-   Handle customer information and travel details with a high level of confidentiality and professionalism.
-   Develop knowledge of FlyAkeed’s services, values, and unique offerings and represent the company professionally.
-   Stay informed about travel destinations, travel requirements, regulations, and industry trends.
-   Collaborate with team members to achieve high levels of customer satisfaction and service quality.
-   Continuously develop knowledge and skills in corporate travel, customer service, and travel management.

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## Requirements

-   Bachelor’s degree in **Hospitality, Tourism, Travel & Tourism, Business Administration, or a related field**.
-   **Entry-Level position** suitable for candidates at the beginning of their professional careers.
-   **Minimum of 1 year of relevant work experience** in travel, tourism, hospitality, customer service, or a related field.
-   **Valid IELTS certificate** meeting the required program score.
-   Good command of English, both written and spoken.
-   Strong interest in travel, tourism, and customer service.
-   Excellent communication and interpersonal skills.
-   Ability to interact professionally with customers, including VVIP and corporate travelers.
-   Ability to remain calm and professional when handling urgent or unexpected situations.
-   Strong organizational, time-management, and problem-solving skills.
-   Strong attention to detail and accuracy.
-   Willingness and ability to learn GDS systems, online booking tools, and other travel industry platforms.
-   Good computer skills, including proficiency in Microsoft Office.
-   Ability to work independently as well as collaboratively within a team.
-   High level of professionalism, integrity, confidentiality, and customer focus.
-   Knowledge of domestic and international travel destinations is an advantage.

## Apply

[Apply at FlyAkeed](https://apply.workable.com/akeed/j/D763322049/apply)

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