# Team Leader Admin

> Alfadocs.com · Milan, Italy (Hybrid) · Full-time · Posted 2026-08-27

**Salary:** EUR 38,000–420,000

**Workplace:** hybrid

## Description

At **AlfaDocs**, we’re on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships. With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration.

We take pride in our responsibility to deliver high-performance solutions while fostering a collaborative and respectful environment where everyone’s contributions are valued. We’re driven by a shared passion to make a lasting impact on the healthcare industry, creating a space where both our team and our customers thrive.

### About the role

As Team Leader Admin, you will lead AlfaDocs' Administration team (4 people) and own the smooth running of our administrative, finance-support, and office operations in the Milan office. Beyond hands-on execution, you set priorities, safeguard quality and compliance, and act as the reference point for your team and for cross-functional stakeholders. This role is for someone who combines solid operational expertise with the ability to coordinate people and continuously improve processes.

### Activities  

**Team Leadership**

-   Team coordination: Leading, coordinating, and supporting a team of 4, distributing workload and setting clear priorities.
-   Point of reference: Acting as the main escalation point for the team on administrative, finance, and office matters.
-   Process ownership: Defining, documenting, and continuously improving administrative procedures and internal workflows.
-   Quality & deadlines: Monitoring service levels, deadlines, and quality standards to ensure accuracy and consistency across the team's output.
-   People development: Supporting the growth of team members and fostering a "win as a team" culture.

**Administration Tasks**

-   Invoicing: Overseeing the timely and accurate creation of client invoices and ensuring their distribution.
-   Balancing: Ensuring all financial records are in order and reconciled on a regular basis.
-   Banking: Managing daily banking activities, including transactions and deposits.
-   Cash Collection: Overseeing the collection of outstanding payments and ensuring timely follow-ups with clients.
-   Financial Reporting: Preparing monthly reports to provide insight into the financial health of the company.

**Office Management Tasks**

-   Employees' Travel Management: Organizing and coordinating travel arrangements, ensuring cost-effectiveness and adherence to company policies.
-   Inventory Management: Managing office supplies and inventory, including ordering and maintaining sufficient stock levels.
-   Accounts Set-Up for New Employees: Coordinating the setup of accounts and IT resources for new hires for a smooth onboarding.
-   Offboarding: Managing the offboarding process, ensuring all necessary steps are followed.
-   Milan Office Management: Overseeing the day-to-day operations of the Milan office, including food, beverage, maintenance, and rent management.
-   Event Management: Organizing and managing internal office events, ensuring smooth execution within budget.

## Requirements

-   5–7 years of experience in administration and finance/accounting
-   Proven experience in managing a team and/or mentoring junior team members
-   Solid knowledge of accounting principles and familiarity with financial software or tools (e.g., Fatture Web, Sportello Cloud)
-   Excellent organizational and time-management skills, with a proven ability to prioritize and manage multiple workstreams
-   Familiarity with Google Drive, Slack, Gmail
-   Fluent Italian & English (at least C1)
-   German-speaking skills are a plus

### **Administrative Info:**

-   **Contract**: unlimited term contract (1°livello CCNL Commercio)
-   **Salary range**: 38K-42K
-   **Location: Milan**, Italy (Via Eritrea n. 21 20157 (Palazzo Tecniche Nuove)
-   **Office Model:** Hybrid Mode 3 days in the office, 2 days remote
-   **Working hours**: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
-   **Trial Period**: 6 months
-   **Equipment**: laptop, headphones, keyboard, mouse, smartphone with unlimited data, and a dedicated office monitor
-   **Start Date**: Starting September/October 2026

## Benefits

-   Welfare with Coverflex (600€ a year)

-   Bonus for paid English or German language courses.
-   Training courses, books, workshops, and team-building activities for personal and professional growth.
-   Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
-   Regular company reunions (yearly meetups, Christmas dinner)
-   Snacks and fruit always available in the office

## Apply

[Apply at Alfadocs.com](https://apply.workable.com/alfadocs/j/E4510943C0/apply)

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