# CRM & Lifecycle Specialist

> AlGooru · Cairo, Egypt (Remote) · Full-time · Posted 2026-04-14

**Workplace:** remote

**Department:** 📣 Growth

## Description

**AlGooru is hunting for the next generation of Growth talents!**

**We’re looking for a CRM & Lifecycle Specialist**

**Who Are We ❓**

📚 AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).

🪙 We've been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.

💡 A Fun Fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.

**The Role Highlights 💡**

**Main Responsibilities:**

1.  Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value.
2.  Design and optimize personalized customer lifecycle journeys across multiple touchpoints.
3.  Utilize data-driven insights to enhance customer communication and automate marketing processes.

**A Day In Your Life:**

-   Develop and execute CRM strategies to support customer acquisition, engagement, and retention initiatives across various channels (WhatsApp, SMS, push notifications, etc.).
-   Design and optimize customer journeys across different stages, ensuring personalized experiences based on user behavior and segmentation.
-   Work closely with the marketing and data teams to develop meaningful customer segments for targeted messaging.
-   Implement marketing automation workflows to deliver timely, relevant, and personalized communications to users.
-   Regularly monitor and report on CRM and lifecycle campaign performance, identifying areas for improvement to enhance engagement and retention.
-   Work closely with marketing, sales, and product teams to align CRM efforts with broader business objectives and ensure consistent messaging across touchpoints.
-   Utilize our CRM tool (HubSpot) to manage customer data, track interactions, and support lifecycle marketing campaigns​.

## Requirements

**You’re the CRM & Lifecycle Specialist we’re looking for if you have:**

-   Proven experience in CRM management and lifecycle marketing, preferably in EdTech or SaaS
-   Proficient in CRM platforms like HubSpot, with a solid understanding of marketing automation and campaign management
-   Advanced skills in customer segmentation and lifecycle marketing
-   Strong data analysis and reporting abilities to measure campaign success and make data-driven improvements
-   Excellent communication and collaboration skills for cross-functional teamwork
-   Experience with direct communication strategies such as WhatsApp, SMS, and push notifications

 **Our application process:**

-   Screening & Intro Call (5-10 mins)
-   Chemistry Interview (15-30 minutes)
-   Technical interview 1 (30-60 minutes)
-   Technical interview 2 (30-60 minutes)
-   Offer extended to successful applicants

## Benefits

**What We Offer You❗**

At AlGooru, we offer fair and competitive pay, scalable benefits, rewards, and perks, reflecting our commitment to inclusivity and access for all. Enjoy:

-   Work from Anywhere
-   No clocking in/out
-   Learn and expense on us!
-   AlGooru Library
-   Vibrant Startup Culture
-   Fast Promotions (like really fast)
-   Coaching & Entrepreneurial Bytes

**How to gain extra Gooru points❓**

-   Demonstrate your entrepreneurial, hustling, and energetic spirit
-   Prove your ability to take full ownership of your role without the need to be micromanaged
-   Conduct proper research about AlGooru prior to your interviews with us; we love people who already know about us.
-   Be extra organized… like extra…

## Apply

[Apply at AlGooru](https://apply.workable.com/algooru/j/5015243C31/apply)

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