# E-Commerce Manager

> Alkaffary Group · Riyadh, Saudi Arabia · Full-time · Posted 2025-01-15

**Salary:** unknown currency 80,000–180,000

**Workplace:** on_site

## Description

Alkaffary Group is on the lookout for an experienced and innovative E-Commerce Manager to lead our online sales strategy and drive the growth of our e-commerce platform. In this role, you will be responsible for developing and executing comprehensive e-commerce strategies to enhance customer experience, increase online sales, and manage product selection. You will collaborate closely with marketing, logistics, and IT teams to optimize the e-commerce website and successfully implement promotional campaigns. If you're passionate about e-commerce and want to help shape the online presence of a thriving company, Alkaffary Group is the place for you!

**Responsibilities:**

**\- Establish Standards and Best Practices:**

-   Develop systems, standards, and best practices for new product listings, content creation, distribution, and maintenance.
-   Provide support across digital marketing areas, including PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
-   Identify best practices for SEO related to inventory, pre-orders, and pricing strategies.

**\- Performance Analysis and Sales Monitoring:**

-   Track product sales changes using web analytics tools (e.g., Google Analytics) and Excel (pivot tables, VLOOKUP) for organized reporting.
-   Oversee key operational tasks, including stock management, category updates, and handling product returns.
-   Collaborate closely with merchandising, operations, and customer service teams to enhance efficiencies, trade activities, and customer experience.

**\- Product Management and Promotional Activities:**

-   Manage product uploads, build new categories, update product details, and execute promotional campaigns.
-   Play an active role in User Acceptance Testing (UAT) for development projects and conduct regular site checks to ensure accuracy at all times.
-   Coordinate daily e-commerce marketplace activities such as product uploads, performance reporting, and stock transfers.

**\- Reporting and Data Insights:**

-   Prepare reports on e-commerce trade performance, including key performance indicators (KPIs), provide data-driven insights, and conduct in-depth analysis to understand shopping behaviors and trends.
-   Participate in the ongoing development and improvement of the website to enhance user experience and site performance.

## Requirements

-   **Minimum of 5 years of experience in a retail-focused organization**, with at least 3 years in digital or e-commerce roles. Hands-on experience with e-commerce platforms like **Shopify**, **Zid**, and **Salla**, including **product management**, **promotions**, and **store optimization**, preferably within a company that operates both **offline retail** and **online sales channels**.
-   Proficient in using **analytical tools** such as **GA4**, **Clarity**, or **Hotjar** to assess performance and identify areas for improvement and innovation.
-   Strong understanding of **e-commerce user experience (UX)**, **content development projects**, and **user interaction** across digital platforms.
-   Excellent **data analysis** skills with the ability to define and track **commercial objectives**, **sales targets**, and **conversion funnels**.
-   Advanced **Excel skills** and good familiarity with **web design basics**, with a keen eye for detail and consistency.
-   Experience managing cross-functional workflows using **task/project management tools** such as **ClickUp**, **Asana**, or **Notion**, with the ability to coordinate across marketing, operations, and logistics.
-   Solid understanding of **payment workflows** (e.g., **Tamara**, **Tabby**, **Mada**, **COD**) and ability to collaborate with finance and accounting teams for reconciliation.
-   Proven ability to manage **order fulfillment**, **returns**, **inventory tracking**, and ensure smooth operational execution.
-   Strong digital background with hands-on experience in **performance marketing**, **online sales optimization**, and **digital product positioning**.

## Apply

[Apply at Alkaffary Group](https://apply.workable.com/alkaffary-group/j/980A09635C/apply)

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