# Director of Logistics, Freight & Network Optimization

> Alpine Home Air Products · SHEPHERDSVLLE, United States · Full-time · Posted 2026-05-26

**Workplace:** on_site

**Department:** Operations

## Description

![](https://workablehr.s3.amazonaws.com/uploads/photos/20334/5703d122023bb14a92f1abb0e3e79326.png)

### **About Alpine**

Pioneers in our industry, we have built our reputation on providing intelligent and energy-efficient HVAC solutions to homeowners. At Alpine, we're proud to maintain an exceptional customer satisfaction rating of 4.85 (out of 5), a testament to our unwavering commitment to delivering excellence.

### **About the Role**

Alpine Home Air is seeking a **Director of Logistics, Freight & Network Optimization** to own the economics, performance, and risk of our inbound and outbound freight network.

This role exists because freight is no longer a transactional function — it is a decision system that directly impacts margins, damage rates, customer experience, and operational behavior across the company.

This is a senior, analytical leadership role responsible for designing, optimizing, and governing the freight system, not merely managing shipments. The mandate is to turn logistics from a cost center into a controlled, measurable, continuously improving system.

### **Authority & Scope**

-   Full ownership of freight strategy, carrier relationships, and cost outcomes
-   Authority over carrier selection, contracts, and rate structures
-   Ownership of freight-related SLAs, claims, and accessorial management
-   Partner-level authority with Warehouse, ERP, Analytics, and Finance leadership
-   Decision authority independent of short-term operational or sales pressure

### **Core Responsibilities**

Freight Economics & Strategy

-   Own all inbound and outbound freight spend across LTL, TL, parcel, and hybrid modes
-   Design carrier strategy to balance cost, reliability, and damage risk
-   Lead rate negotiations, contract structuring, and performance enforcement
-   Eliminate hidden cost drivers including accessorials, reclasses, and inefficiencies

Network & Mode Optimization

-   Optimize mode selection based on shipment characteristics, cost, and service requirements
-   Identify opportunities to consolidate, re-route, or redesign freight flows
-   Evaluate carrier mix and network design to reduce variance and risk

Damage, Claims & Risk Management

-   Own freight-related damage economics end-to-end
-   Design and enforce claims processes that recover value consistently
-   Identify root causes of damage in partnership with warehouse execution teams
-   Drive packaging, palletization, and handling standards to reduce loss

Data, Metrics & Reporting

-   Define freight KPIs that reflect true cost, performance, and risk
-   Partner with analytics to build PowerBI dashboards for freight visibility
-   Identify where metrics are masking real cost drivers and correct them
-   Ensure freight data integrity across ERP and carrier systems

ERP & Systems Integration

-   Develop deep working understanding of Alpine’s custom ERP freight logic
-   Ensure freight processes are correctly represented in system workflows
-   Close gaps between system assumptions and real-world carrier behavior

AI & Automation Enablement

-   Identify and implement AI-assisted workflows for:

-   Rate anomaly detection
-   Carrier performance scoring
-   Damage and claims pattern analysis
-   Shipment risk prediction

-   Translate freight realities into inputs automation systems can reliably act on

Cross-Functional Partnership

-   Partner closely with Warehouse Systems & Execution leadership on:

-   Packaging standards
-   Pallet configurations
-   Shipment readiness and handling practices

-   Work with Finance to align freight economics with margin and pricing strategy

### **Required Experience**

-   7+ years in logistics, freight, or network optimization leadership
-   Proven ownership of multi-million-dollar freight spend
-   Strong analytical capability; comfortable working with complex data
-   Experience partnering with custom ERP systems and BI tools (PowerBI or equivalent)
-   Systems thinker who understands incentives, contracts, and behavior
-   Calm, high-agency leader able to hold authority without escalation or drama
-   Pragmatic curiosity about AI and automation (applied, not theoretical)

## Benefits

-   Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more
-   Paid educational and professional development training

**About Us**

Started in 2002, we are the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, we are working to provide HVAC solutions to homeowners in a way that:

1.  Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country’s dependency on fossil fuels and to slow global warming;
2.  Provides a shopping experience for customers that’s so easy it’s almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and
3.  Prioritizes a harmonious win for customers, team members, the company and the environment.

_Learn more and view all openings at:_ [_careers.alpinehomeair.com_](http://careers.alpinehomeair.com/)

## Apply

[Apply at Alpine Home Air Products](https://apply.workable.com/alpinehomeair/j/45BD025DE6/apply)

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