# 1100 IT Business Analyst

> ALTEN MÉXICO · Mexico (Remote) · Full-time · Posted 2026-08-17

**Workplace:** remote

**Department:** Engineering MDC

## Description

ALTEN Mexico is a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. We work directly with different industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail; offering services ranging from project design development to test/validation, programming, imlementation, and manufacturing.

ALTEN Mexico as a subsidiary of the ALTEN Group. Currently working with international clients, and we are looking for an **IT Business Analyst** who will be responsible for analyzing, implementing, and supporting technology solutions related to **system integrations, eCommerce platforms, Order Management Systems, and logistics processes.** This role requires a technical–functional professional with solid experience in i**ntegrations, requirements analysis, and operational support within logistics environments.** The analyst will collaborate closely with business, operations, WMS teams, and external partners to ensure seamless system communication and operational continuity.

**Responsibilities:**

-   Analyze **functional and technical requirements** for internal and external **system integrations.**
-   Analyze and translate business and technical requirements into integration specifications and functional designs.
-   Own the entire lifecycle of system integrations: analysis, mapping, transformation logic, testing, validation, deployment, and support.
-   Troubleshoot **end‑to‑end** integration flows involving **APIs, XML/JSON** messaging, middleware, eCommerce platforms, OMS, WMS, or ERP systems.
-   Work independently to diagnose complex issues without relying exclusively on existing documentation.
-   Collaborate with technical and business teams to define priorities, implement solutions, and ensure accuracy in data flows and system behavior.
-   Document integration designs, process flows, and interface behaviors clearly and concisely.
-   Support and enhance integrations for eCommerce webstores, marketplaces, and back‑end operational systems.
-   Ensure integrations comply with security, performance, and data quality standards.
-   Participate in regional or global IT initiatives focused on connectivity, automation, and operational systems.

## Requirements

-   **3–4 years** of hands-on experience in roles involving **system integrations**, **API connectivity**, **data mapping**, or **application interoperability**.

-   Proven expertise with:

-   **REST/SOAP APIs**
-   **XML and JSON** structures
-   **API testing tools (e.g., Postman, Swagger)**
-   Troubleshooting integration failures across multiple systems

-   Experience supporting or integrating business‑critical applications (**OMS, ERP, CRM, WMS, or similar).**
-   Experience in roles that require **independent problem‑solving**, not limited to predefined procedures or Service Desk-style tasks.
-   Intermediate to advanced English proficiency for international collaboration.

### **Desirable (Nice to Have)**

-   Experience in logistics, supply chain, warehousing, or transportation systems.

-   Familiarity with:

-   **Supply Chain** operations
-   **Manhattan Active** or other WMS platforms

-   Experience with middleware or integration platforms (MuleSoft, Boomi, Tibco, WSO2, Azure Integration Services).
-   SQL querying for analysis and troubleshooting.
-   Experience with eCommerce (Shopify, Magento, WooCommerce, marketplaces, etc.).

### **Soft Skills**

-   Strong analytical and problem-solving mindset.

-   Ability to manage priorities and work in structured environments.
-   Customer-oriented approach for supporting internal stakeholders.
-   Clear communication with both technical and non-technical teams.
-   Ability to collaborate in multicultural and cross-functional environments.

## Benefits

-   Sueldo base
-   Seguro de Gastos Médicos Mayores (incluye plan dental y visión)
-   15 días de aguinaldo
-   25% de prima vacacional
-   12 días de vacaciones (A partir del primer año)
-   Vales de despensa quincenales

## Apply

[Apply at ALTEN MÉXICO](https://apply.workable.com/alten-mexico-1/j/100049828C/apply)

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