# Taskforce - Sumatera Selatan

> Amartha · Medan, Indonesia · Full-time · Posted 2025-08-25

**Salary:** unknown currency 1–1

**Workplace:** on_site

**Department:** FO - Lending

## Description

**About Amartha**

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

**About the Role**

The Taskforce role carries significant responsibility and autonomy, with the opportunity to drive improvements through initiatives and proposals. It plays a central role in both operations and the recovery process.

**Back-Up Operations Responsibilities**

-   Conduct surveys, validate, and disburse funds to partners at the point of contact
-   Perform daily closing activities at the point of contact
-   Handle administrative activities at the assigned point as the Branch Manager (BM)
-   Conduct visits and monitor the point team
-   Ensure that disbursement targets and Outstanding PAR (Problematic Account Rate) are achieved

In carrying out these duties and responsibilities, the taskforce is authorized to take initiatives and may propose:

-   Mapping of Majelis and Business Partners (BP)
-   Fulfillment of Business Partner needs
-   Other initiatives that support target achievement  
    

**Recovery Process Responsibilities**

-   Manage the portfolio by identifying issues and implementing action strategies for resolution
-   Analyze issues at the point of contact
-   Provide feedback to LPR (Loan Processing Reconciliation) and HMB (Head of Management Branch) to take corrective actions
-   Provide guidance to ensure recovery targets are achieved (Flow rate and PAR improvement)

In carrying out these duties and responsibilities, the taskforce is authorized to take initiatives and may propose:

-   Mapping of Majelis and Business Partners (BP)
-   Proposals for BP fulfillment
-   Other strategic initiatives to support recovery and performance goals

## Requirements

-   Willing to be placed at any Amartha branch across Indonesia for 3-6 months
-   At least 2 years of experience in the Grameen field or in another financial company
-   Experienced in collections and handling problematic customers
-   Knowledgeable in and able to implement business processes based on the Grameen model
-   Willing to travel and be stationed anywhere in Indonesia

_At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth._

_We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions._

## Apply

[Apply at Amartha](https://apply.workable.com/amartha/j/87928D62AA/apply)

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