# Junior Help Desk Support

> AMPLUS Technologies · Athens, Greece · Full-time · Posted 2026-07-06

**Workplace:** on_site

**Department:** Helpdesk

## Description

**Company Profile**

**AMPLUS Technologies** is a pioneering, innovative and **Great Place to Work Certified**, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000’s, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years. 

In **AMPLUS Technologies**, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach. 

Due to the continuous growth of our company, we are currently looking for **Junior Help Desk Support** to join our team.

**Responsibilities**

-   Provide first-line support to users across the organization.
-   Troubleshoot and resolve login issues, password resets, and basic application/system problems.
-   Log, track, and update incidents through the ticketing system, ensuring users are informed throughout the process.
-   Support workstation relocations, including computer, monitor, and structured cabling changes.
-   Ensure smooth operation of Windows operating systems and Microsoft Office applications.
-   Collaborate with other IT team members to escalate and resolve complex issues.

## Requirements

-   B.Sc. in Information Technology, Computer Science or equivalent discipline.
-   Minimum 1 year of professional experience in related role.
-   Excellent command of MS-Office applications.
-   Familiarity with using help desk software and ticketing systems.
-   Fluency in Greek and in English, both written and spoken.
-   Strong communication skills to collaborate effectively with team members.
-   Multi-tasking and organizational skills, ability to work under tight deadlines.
-   Problem-solving and analytical skills.

## Benefits

-   Competitive salary
-   Great Place to Work Certified Company
-   Mentorship program for induction
-   Monthly Meal coupons
-   Continuous learning and development opportunities in IT industry
-   Modern, stable, and challenging work environment

_All applications will be treated in strict confidence!_

_In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity!_

## Apply

[Apply at AMPLUS Technologies](https://apply.workable.com/amplus/j/F7E163D280/apply)

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