# Integrations Specialist

> Ninja · Riyadh, Saudi Arabia · Full-time · Posted 2026-02-10

**Workplace:** on_site

**Department:** Operation

## Description

Ninja is seeking a detail-oriented and tech-savvy Integration Specialist to manage and optimize system connectivity between internal tools, third-party platforms, and partner restaurant systems. The ideal candidate will have strong experience in API integrations, POS connectivity, workflow automation, and technical troubleshooting, with a proven ability to enhance operational efficiency and reduce cancellation rates across integrated restaurants.

## Requirements

-   Manage and maintain integrations between internal systems, third-party platforms, and restaurant partner tools including POS systems and delivery applications.
-   Work closely with Operations, IT, and Product teams to define integration requirements and deliver scalable, reliable technical solutions.
-   Document integration workflows and perform ongoing troubleshooting to ensure accurate data flow and efficient automated processes.
-   Lead integration testing with vendors, partner restaurants, and external technology providers.
-   Monitor integration performance to ensure stability, reliability, and compliance with industry standards.
-   Identify root causes of technical issues and implement enhancements to improve restaurant performance and reduce cancellation rates.
-   Communicate with vendors, partners, and internal teams to coordinate system updates, integrations, and issue resolution.

### Required Skills & Qualifications

-   Strong experience in System & Software Integration
-   Proficiency in API Management (REST, webhooks)
-   Hands-on experience with POS & Delivery App Integrations
-   Knowledge of workflow automation tools (Zapier, Mulesoft, Workato)
-   Solid troubleshooting and technical support abilities
-   Strong understanding of data consistency, process optimization, and system reliability
-   Experience working with CRM, ERP, logistics, or restaurant systems
-   Excellent communication and stakeholder management skills  
    

### Additional Strengths

-   Strong analytical and problem-solving skills
-   High attention to detail
-   Ability to work cross-functionally across operations, tech, and product teams

-   Performance-driven, with a focus on reducing failures and cancellations for integrated restaurants

## Apply

[Apply at Ninja](https://apply.workable.com/ananinja/j/5D673F2F61/apply)

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