# Operations Admin Associate

> Angkas · Makati City, Philippines · Contract · Posted 2026-06-05

**Workplace:** on_site

**Department:** Transport Operations

## Description

-   Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports.
-   Assist with onboarding new drivers and riders.
-   Maintain accurate and up-to-date records of driver and rider information.
-   Input and update data into relevant systems, such as CRM and operational databases.
-   Ensure data accuracy and consistency.
-   Generate reports and analyze data to identify trends and insights.
-   Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions.
-   Escalate complex issues to the appropriate team members.
-   Provide support to riders and drivers through various channels, including phone, email, and chat.
-   Resolve customer inquiries and complaints in a timely and professional manner.
-   Identify opportunities to improve operational processes and workflows.
-   Contribute to the development and implementation of new initiatives.
-   Adhere to company policy and procedures.
-   Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
-   Participate in ongoing training and development programs.
-   Accept other associated responsibilities and projects as the need arises.

Contract: 4 Months

**Competencies for the Job** 

-   Office Administration
-   Rider Onboarding
-   Data Management
-   Task Prioritization
-   Compliance and Motorcycle Safety
-   Growth Mindset

## Requirements

-   Bachelor’s degree in Business Administration, Commerce, or any relevant field.
-   At least 1-2 years of experience in administrative or operational support.
-   Proficiency in Google Suite.
-   Strong organizational and time-management skills
-   Attention to detail
-   Good communication and interpersonal skills
-   Ability to work under pressure and meet deadlines
-   Problem-solving and decision-making abilities

## Benefits

Why join Angkas?

-   Freedom of work
-   Work life balance
-   Free meal and use of gym
-   Opportunities for promotion
-   Start-up environment
-   Multi-cultural and Agile work environment
-   Diversified use of technology

## Apply

[Apply at Angkas](https://apply.workable.com/angkas/j/0AB0816AA0/apply)

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