# DREX Supervisor

> Angkas · Makati City, Philippines · Full-time · Posted 2026-07-22

**Workplace:** on_site

## Description

Hey, mabuhay! 🏍️💨

Thanks for dropping by. We know looking for the right gig can feel like being stuck in EDSA traffic 🚗🚙🚌, so we’ll keep it moving and get straight to the point 📍.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines 🇵🇭. Our grand vision? To end poverty in the Philippines through revolutionary transportation solutions 🛣️. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we're looking for a DREX Supervisor \[Brief introduction about the role\].

Where And How You Can Work 🗺️

Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro 🏙️. We don't believe in micromanaging your route 🛑. We trust our team to choose the balance that empowers them and their squad to crush their goals 🏁. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both ☕💻—we provide the flexibility; you bring the drive ⚡.

You will the in-charge of:

1\. Community Leadership & Engagement

-   Lead and support the community structure and its leaders.
-   Align operations with company policies, programs, and performance targets.
-   Serve as the operational bridge between management and the community.
-   Communicate official updates and directives clearly and consistently.

2\. Performance Monitoring & Coaching

-   Track and analyze community performance metrics (e.g., activity rate, cancellations, ratings, KPI compliance).
-   Recognize top performers and coach those needing improvement.
-   Implement training and development initiatives to strengthen performance.

3\. Community Support & Case Handling

-   Address and resolve community concerns promptly and professionally.
-   Process assistance requests and coordinate with relevant departments.
-   Gather and relay feedback from the community to management.

4\. Program Design & Execution

-   Plan and execute welfare, engagement, and productivity programs.
-   Support inter-departmental projects requiring community involvement.
-   Manage incentive programs and monitor their effectiveness.

5\. Competitor & Market Intelligence

-   Monitor competitor activities and community sentiment.
-   Provide insights and recommendations to guide decisions.

6\. Governance & Compliance

-   Ensure compliance with company policies and operational standards.
-   Escalate gaps and propose actionable recommendations.
-   May recommend but not approve new programs, budgets, or policies without authorization

7\. Continuous Improvement

-   Stay updated on best practices and share knowledge within the team. \\
-   Participate in ongoing training and development.
-   Support special projects and other assigned initiatives.

Ready to change how the Philippines moves? Let’s get this show on the road 🚦 green light!

## Requirements

-   Bachelor's degree in Business Administration, Operations Management, or a related field.
-   3 years and above of experience in operations management, preferably in the transportation or logistics industry.
-   Proficiency in transportation management software, GPS tracking systems, and data analysis tools.
-   Strong leadership and interpersonal skills
-   Excellent communication and problem-solving skills
-   Strong organizational and time-management skills
-   Ability to build relationships and motivate others
-   Attention to detail

## Benefits

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

## Apply

[Apply at Angkas](https://apply.workable.com/angkas/j/173CB29D0D/apply)

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