# Service Excellence Associate

> Angkas · Makati City, Philippines · Full-time · Posted 2026-04-29

**Workplace:** on_site

**Department:** Service Excellence

## Description

-   Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
-   Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
-   Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
-   Provide personalized customer service by responding to the needs of the customers.
-   Participate in ongoing training and development programs.
-   Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
-   Adhere to company policies and procedures.

**REMINDERS: Please note that the screening process includes** **Typing Test (35 wpm) and Mock call Assessment****.** 

For all successful applicants, here's **what you can expect:**

-   Same day hiring, same day offer
-   Free pre-employment medical

## Requirements

-   At least 6 moths to 1 year of customer service, support, or any client facing roles experience
-   Strong communication skills (oral and written) in Tagalog and English
-   Ability to converse in Bisaya is a plus
-   Amenable to working on a shifting schedule and working onsite

## Benefits

Why join Angkas?

-   Freedom of work
-   Work life balance
-   Free meal and use of gym
-   Opportunities for promotion
-   Start-up environment
-   Multi-cultural and Agile work environment
-   Diversified use of technology

## Apply

[Apply at Angkas](https://apply.workable.com/angkas/j/A40343A4B2/apply)

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