# Head of Operations

> Anglo-Eastern Ship Management · Labuan, Malaysia · Full-time · Posted 2026-09-14

**Workplace:** on_site

**Department:** Business Operations

## Description

Office Administration/Operations

-   Monitor staff & daily office operation work
-   Check/monitor Eyeshare team daily performance, invoices scanning cross check report
-   Sign sea crew contracts, confirmation letters, termination letters
-   Check and approve payment for monthly office expenses/check MYR bank reconciliation/fund projection
-   Monitor and check operation funding (MYR)
-   Check and follow up with Risk Management HK to ensure the Ship Management Agreement to be sent and file in Labuan.
-   Arrange to apply documents (from the Authority) requested by Risk management.

Statutory compliance

-   Local statutory company secretarial work
-   Prepare directors' resolution (enter to new ship management and Dividend payment) and arrange signing
-   Arrange any urgent request from AE HK to obtain/apply relevant documents such as Letter of Incumbency, Tax residency letter, CTC AEL documents etc
-   Attend Directors' meeting
-   Attend authority briefing whenever there is a change of tax rule, regulations etc
-   Handling due diligence request from the Authorities & Trust company

HR

-   Check and arrange payroll
-   Check and approve payment for monthly statutory contribution (Staffs)
-   HR ad hoc matter such as deal with insurance company to purchase staff's medical/hospitalization insurance, update staff's handbook due to amendment of the
-   Employment act, handling staff's working issue etc.
-   Cheking and file company's employees tax return with tax authority
-   Handling all statutory amendment related to employees (eg Labour law amendment)
-   Staff recruitement/Temp staff recruitement to replace staff on maternity/emergency etc

Project follow up/Ad hoc

-   Yearly budget (expenses)
-   Half-yearly forecast
-   Liase with auditors yearly and arrange signing with Director
-   Liase with local IT vendor on office pc's health check/cooperate with network upgrade/new project etc
-   Update BCP yearly and execute whenever necessary
-   Personal data relevant guidelines/letters update if any
-   E-Invoice matter

## Requirements

-   A Bachelor’s Degree in Business Administration, Operations Management, Finance, or a related discipline.
-   Minimum 3 years of relevant operational experience.
-   Demonstrated experience in managing operational teams, budgets, performance targets, and business processes.
-   Familiarity with Labuan regulatory frameworks, including the Labuan Business Activity Tax Act (LBATA) and related compliance requirements applicable to Labuan entities, would be an added advantage.
-   Strong interpersonal and leadership skills with the ability to manage and motivate teams to support business and operational goals.
-   Ability to oversee daily operational activities and contribute to the effective delivery of services and business continuity.
-   Sound knowledge of operational planning, resource allocation, budgeting, and cost control.
-   Strong analytical and problem-solving skills with the ability to make informed decisions and manage operational risks effectively.
-   Good communication skills and the ability to build positive working relationships with internal and external stakeholders.

## Benefits

About Anglo-Eastern 

Anglo-Eastern is a global leader in independent ship management services. The Group manages over 700 vessels under full technical management, supports around 500 additional ships under crew management, and has overseen more than 1,000 newbuildings and conversions through its newbuilding supervision and project management divisions. 

Headquartered in Hong Kong, Anglo-Eastern operates through a network of 30 offices across Asia, Europe, and the Americas, including wholly owned maritime training facilities. Our strength lies in our people: over 39,000 seafarers and 2,350 shore-based employees who work together to support clients across ship types while building trust, driving performance, and shaping a better maritime future. 

Why join Anglo-Eastern? 

-   Join a globally respected company with a strong maritime heritage of over 50 years  

-   Work in an environment anchored in integrity, trust, and long-term relationships 

-   Access continuous learning and structured career development across a truly global network 

-   Be part of a team committed to delivering excellence and shaping a better maritime future 

Join us today!

## Apply

[Apply at Anglo-Eastern Ship Management](https://apply.workable.com/angloeastern/j/73BDC93BFA/apply)

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