# IT Support Technician

> Aofgroup · Riyadh, Saudi Arabia · — · Posted 2026-06-16

**Workplace:** on_site

**Department:** IT

## Description

Provide technical support to end users by maintaining IT systems, troubleshooting technical issues, and ensuring the efficient operation of hardware, software, and network infrastructure across the organization. 

-   Provide technical support to end users and resolve IT-related issues.  

-    Install, configure, and maintain computer hardware and software.  

-   Troubleshoot network, printer, and system problems.  

-   Manage user accounts and access permissions.  

-     Document incidents and provide timely resolutions.  

-   Perform routine system maintenance and updates.  

-   Escalate complex technical issues when required.  

       Ensure compliance with IT policies and security standards.

## Requirements

-   Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.  

-   1–3 years of experience in IT Support or a similar role.  

-   Knowledge of operating systems, computer hardware, software applications, Microsoft Office, and troubleshooting techniques.  

-   Strong communication, problem-solving, customer service, teamwork, and time management skills.  

-   CompTIA A+, Network+, Microsoft Certified Professional (MCP), or equivalent certifications are preferred.

## Apply

[Apply at Aofgroup](https://apply.workable.com/aofgroup-1/j/CFDAE62985/apply)

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