{"name":"Stellar Cyber","description":"<p>Stellar Cyber Open XDR platform delivers comprehensive, unified security without complexity, empowering lean security teams of any skill to successfully secure their environments. With Stellar Cyber, organizations reduce risk with early and precise identification and remediation of threats while slashing costs, retaining investments in existing tools, and improving analyst productivity, delivering a 20X improvement in MTTD and an 8X improvement in MTTR. The company is based in Silicon Valley.</p>","jobs":[{"title":"Inside Sales Account Executive","shortcode":"021639E96C","code":"","employment_type":"Full-time","telecommuting":true,"department":"030000 World Wide Sales","url":"https://apply.workable.com/j/021639E96C","shortlink":"https://apply.workable.com/j/021639E96C","application_url":"https://apply.workable.com/j/021639E96C/apply","published_on":"2026-10-09","created_at":"2026-10-09","country":"United States","city":"","state":"","education":"Bachelor's Degree","experience":"Associate","function":"Sales","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Ready to sell something that actually matters?&nbsp;Join&nbsp;Stellar Cyber, one of the fastest-growing global leaders in AI-driven cybersecurity, trusted by global enterprises, government agencies, and over&nbsp;30% of the world’s top MSSPs.</p><p>Our Open XDR platform is transforming how organizations detect and respond to threats—with cutting-edge automation, powerful AI, and a partner-friendly model that's earning us serious attention.</p><p><strong>Overview</strong></p><p>We’re looking for a competitive, driven sales professional who wants to own the full customer journey—from prospecting to close—within a rapidly growing cybersecurity company.</p><p>This role is built for individuals who excel in a high-activity inside sales environment and are energized by pipeline generation, remote selling, and consistently winning business. If you enjoy the pace and discipline of inside sales and want to maximize your earnings and impact, we want to talk to you.</p><p><em>Please note, as part of our interview process, we may invite candidates for an in-person interview to meet with our team.</em>&nbsp;</p><p><strong>Responsibilities</strong></p><ul><li>Prospect, qualify, and close new business opportunities </li><li>Drive outbound activity through calls, email, LinkedIn, and strategic follow-up </li><li>Run virtual meetings, demos, and customer presentations </li><li>Build and maintain a strong pipeline within the US/North America </li><li>Navigate multiple stakeholders within IT and Security organizations </li><li>Maintain accurate CRM data and forecasting </li><li>Partner with technical teams to position solutions effectively </li><li>Exceed quota expectations and performance metrics </li></ul><p><strong>Requirements</strong></p><ul><li>Demonstrated success in B2B inside sales or SaaS sales </li><li>Experience carrying and achieving quota </li><li>Strong prospecting discipline and closing ability </li><li>Comfortable in a fast-paced, metrics-focused environment </li><li>Excellent communication and relationship-building skills </li><li>Self-motivated with strong organizational and follow-through abilities </li></ul><p>&nbsp;</p><p><strong>Preferred Qualifications</strong></p><ul><li>Experience selling cybersecurity, SIEM, XDR, cloud, or enterprise software solutions </li><li>Familiarity with Salesforce, Outreach, Gong, LinkedIn Sales Navigator, or similar platforms </li><li>Experience selling into IT or Security organizations</li></ul><p></p><p><strong>What Success Looks Like</strong></p><ul><li>High outbound activity </li><li>Consistent pipeline generation </li><li>Strong conversion rates </li><li>Accurate forecasting </li></ul><p></p><p><strong>Why Join Us</strong></p><ul><li>Opportunity to make a meaningful impact within a growing cybersecurity company </li><li>Competitive base salary plus uncapped commission structure </li><li>Collaborative and fast-paced team environment </li><li>Strong opportunity for growth in scope, ownership, and earnings within inside sales </li></ul><p>&nbsp;</p><p><strong>Benefits</strong></p><ul><li>Pre-IPO Stock Options (equity opportunity)</li><li>Medical, Dental &amp; Vision care</li><li>Life Insurance</li><li>401(k)</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program</li></ul>"},{"title":"Machine Learning Infrastructure Engineer - LLM & Agentic AI","shortcode":"11E809C3BB","code":"j/41B9963508/","employment_type":"Full-time","telecommuting":true,"department":"050000 Engineering","url":"https://apply.workable.com/j/11E809C3BB","shortlink":"https://apply.workable.com/j/11E809C3BB","application_url":"https://apply.workable.com/j/11E809C3BB/apply","published_on":"2026-10-28","created_at":"2026-10-28","country":"United States","city":"","state":"","education":"","experience":"","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p>We are looking for a highly skilled Machine Learning Infrastructure Engineer with a passion for building robust and scalable systems to power Stellar Cyber’s Autonomous SOC applications. In this role, you will be at the forefront of AI infrastructure innovation, responsible for developing the foundational components that enable intelligent agents to work like true SOC analysts to operate in dynamic SecOps environments.</p><p></p><h3>&nbsp;<strong>Responsibilities</strong></h3><ul><li>Design and build Agentic AI frameworks to orchestrate LLM-based agents capable of reasoning, planning, and executing SecOps tasks in Stellar Cyber’s Open XDR platform.</li><li>Design and develop scalable LLM inference infrastructure that supports runtime- and cost-efficient serving and resource management across LLM hosting providers.</li><li>Develop MCP servers that interact with Open XDR platform services and features, and integrate with LLM-based agents.</li><li>Develop other supporting API services necessary for Autonomous SOC applications to provide reliable and extensible interface for agent operations.</li><li>Collaborate closely with machine learning / security researchers, UI / backend / infrastructure engineers, and product management to align infrastructure with evolving product needs.</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.</li><li>2 years of experience with software development or 1 year of experience with an advanced degree in an industry setting.</li><li>2 years of experience with data structures or algorithms in either an academic or industry setting.</li><li>2 years of experience with developing backend infrastructure, distributed systems, APIs (REST / gRPC), and microservices for MLOps related projects.</li><li>Experience with cloud computing technologies, including containerization, orchestration, and deployment (Docker, Kubernetes, etc).</li><li>Experience in one or more of the following programming languages: Python, Java, Go.</li></ul><p></p><h3><strong>Preferred Qualifications</strong></h3><ul><li>Experience working on LLM applications in high-sensitivity domains (e.g., finance, defense, health).</li><li>Experience with Generative AI frameworks (e.g., LangChain, LangGraph, AutoGen, or other frameworks) and technologies (prompt engineering, vector databases, RAG, etc.).</li><li>Experience with observability practices in ML systems (e.g., metrics, cost tracking).</li><li>Experience deploying and scaling LLMs for inference using frameworks such as vLLM, llama.cpp, and etc.</li><li>Experience working on ML platform teams and/or building tools for researchers.</li><li>Knowledge of SecOps concepts, activities, workflows is a plus.</li></ul><p><strong>Benefits</strong></p><p>We pride ourselves in recognizing our employees. Here are some examples of our benefits program:</p><ul><li>Pre-IPO Stock Options</li><li>Medical, Dental &amp; Vision care</li><li>401(k)</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Life Insurance</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program</li></ul><p></p><h3><strong>Why Join Us</strong></h3><ul><li>Work at the forefront of cybersecurity innovation within a dynamic, fast-growing team.</li><li>Opportunity to significantly influence and shape the integration architecture of a next-generation SecOps platform powered by AI and automation.</li><li>Competitive salary, comprehensive benefits, and ample career growth opportunities.</li></ul><p></p><p><em>The base compensation range for this role is USD 150,000-215,000 per year. Total compensation includes bonus opportunity and equity, and will vary based on candidate location.</em></p>"},{"title":"Regional Sales Manager - Indonesia","shortcode":"4FC4F727E7","code":"","employment_type":"Full-time","telecommuting":true,"department":"030000 World Wide Sales","url":"https://apply.workable.com/j/4FC4F727E7","shortlink":"https://apply.workable.com/j/4FC4F727E7","application_url":"https://apply.workable.com/j/4FC4F727E7/apply","published_on":"2026-08-11","created_at":"2026-08-10","country":"Indonesia","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Sales","industry":"Information Technology and Services","locations":[{"country":"Indonesia","countryCode":"ID","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p>To accelerate our growth, we are seeking a talented Regional Sales Manager for Indonesia with startup passion, a can-do attitude, and a desire to make an impact, while building a future for themselves and Stellar Cyber. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career. <br></p><p>Responsibilities</p><ul><li>Development of commercial strategy for the region</li><li>Strategy with Distributors and Partners, Channel management and Marketing development</li><li>Development of plans for business verticals and business development</li><li>Meet and exceed assigned sales targets by closing new accounts and growing revenue</li><li>You are primarily responsible for increasing revenue in assigned regions / territories / districts through identifying, recruiting, and developing opportunities for generating direct sales or partnerships.</li></ul><p><strong>Requirements</strong></p><ul><li>This key position requires someone who is able to learn and maintain in-depth knowledge of Stellar Cyber's products and technologies, competitive products, and industry trends</li><li>3 years of experience in technology sales with a consistent track record of exceeding sales targets</li><li>2-3 years of cybersecurity </li><li>Complex solution sales in SaaS, PaaS, IaaS or Networking a plus</li><li>Four-year degree or equivalent in a related discipline (e.g., information technology, computer science, business, or engineering)</li><li>Demonstrated technical acumen to articulate Stellar Cyber's value proposition in a differentiated and compelling manner</li><li>Strong communication, organizational, and interpersonal skills</li><li>Start-up experience is a plus</li><li>Travel may be required</li></ul>"},{"title":"Regional Sales Manager MSSP- West","shortcode":"AC6B0F82EC","code":"","employment_type":"Full-time","telecommuting":true,"department":"030000 World Wide Sales","url":"https://apply.workable.com/j/AC6B0F82EC","shortlink":"https://apply.workable.com/j/AC6B0F82EC","application_url":"https://apply.workable.com/j/AC6B0F82EC/apply","published_on":"2026-07-18","created_at":"2026-06-26","country":"United States","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Sales","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Ready to sell something that actually matters?&nbsp;Join&nbsp;Stellar Cyber, one of the fastest-growing global leaders in AI-driven cybersecurity, trusted by global enterprises, government agencies, and over&nbsp;30% of the world’s top MSSPs.</p><p>Our Open XDR platform is transforming how organizations detect and respond to threats—with cutting-edge automation, powerful AI, and a partner-friendly model that's earning us serious attention.</p><p>Now, we’re looking for a&nbsp;high-impact Regional Sales Manager (RSM)&nbsp;who’s ready to break into new logos, crush quotas, and drive explosive growth across the&nbsp;Western region.</p><p></p><h3><strong>Why You’ll Love It Here</strong></h3><ul> <li>Sell what the market wants: Our tech is battle-tested, differentiated, and in demand—no gimmicks, just real value.</li> <li>Make your mark: We're still early—but scaling fast. That means less red tape more ownership, and a chance to define your territory.</li> <li>Join a winning culture: We value grit, speed, and creativity. You’ll work with a sharp, supportive team that celebrates big wins.</li> <li>Rocket-fuel your career: We’re growing aggressively. Performers here move up fast.</li> </ul><p></p><h3><strong>What You'll Be Doing</strong></h3><ul> <li>Own and execute the enterprise sales strategy across the Western Region.</li> <li>Identify, develop, and close new business opportunities with enterprise and MSSP clients</li> <li>Build and expand partnerships with channel, distributors, and resellers</li> <li>Collaborate cross-functionally with marketing, engineering, and product to shape GTM initiatives</li> <li>Exceed your quota—consistently</li> </ul><p><strong>Requirements</strong></p><ul> <li>5+ years of outside sales experience in technology (bonus if it includes cybersecurity or SaaS)</li> <li>Proven track record of&nbsp;crushing quota&nbsp;and building strong customer relationships</li> <li>5+ years of experience selling&nbsp;cybersecurity solutions, preferably in complex, multi-stakeholder environments</li> <li>A Tech-Forward Mindset, ready to use the latest and greatest that AI has to offer in your daily workflow</li> <li>Understanding of solution-based selling, ideally across&nbsp;SaaS, PaaS, IaaS, or networking</li> <li>Ability to&nbsp;translate technical jargon&nbsp;into compelling business value</li> <li>A growth mindset, startup energy, and a passion for being part of something big</li> <li>Willingness to travel within your region (approx. 40%)</li> </ul><p><strong>Benefits</strong></p><p></p><ul> <li>Pre-IPO Stock Options (equity opportunity)</li> <li>Medical, Dental &amp; Vision care</li> <li>Life Insurance</li> <li>401(k)</li> <li>Employee Assistance Program</li> <li>Employee Discount Program</li> <li>Paid time off</li> <li>Referral Program</li> <li>Rewards and Recognition Program</li> </ul><p></p><h3><strong>Why Join Us</strong></h3><p>Stellar Cyber is on a mission to revolutionize cybersecurity with Open XDR. Our SecOps platform is reshaping how enterprises and service providers detect, investigate, and respond to threats—faster, smarter, and more affordably through the use of AI. We’re backed by top-tier investors and led by a world-class team. If you're looking for a role where your work&nbsp;<em>actually moves the needle</em>, we’d love to hear from you!</p><p>The salary for this role will be between $240,000 to $320,000 OTE (on-target earnings) with a 50/50 split including bonus and equity. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities.</p>"},{"title":"Regional Sales Manager-Peru","shortcode":"AECDAC7DE0","code":"","employment_type":"Full-time","telecommuting":true,"department":"030000 World Wide Sales","url":"https://apply.workable.com/j/AECDAC7DE0","shortlink":"https://apply.workable.com/j/AECDAC7DE0","application_url":"https://apply.workable.com/j/AECDAC7DE0/apply","published_on":"2026-08-05","created_at":"2026-08-05","country":"Peru","city":"Lima","state":"Callao Region","education":"","experience":"Mid-Senior level","function":"Sales","industry":"Information Technology and Services","locations":[{"country":"Peru","countryCode":"PE","city":"Lima","region":"Callao Region","hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p>To accelerate our growth, we are seeking a talented Regional Sales Manager for our LATAM region in Lima, Peru with startup passion, a can-do attitude, and a desire to make an impact, while building a future for themselves and Stellar Cyber. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career. <br><br><strong>This is a remote role in Lima, Peru. </strong><br></p><p>Responsibilities</p><ul><li>Development of commercial strategy for Peru</li><li>Strategy with Distributors and Wholesalers, Channel management and Marketing development</li><li>Development of plans for business verticals and business development</li><li>Meet and exceed assigned sales targets by closing new accounts and growing revenue</li><li>You are primarily responsible for increasing revenue in assigned regions / territories / districts through identifying, recruiting, and developing opportunities for generating direct sales or partnerships</li></ul><p><strong>Requirements</strong></p><ul><li>This key position requires someone who is able to learn and maintain in-depth knowledge of Stellar Cyber's products and technologies, competitive products, and industry trends</li><li>5 years of experience in technology sales with a consistent track record of exceeding sales targets</li><li>2-5 years of cybersecurity </li><li>Complex solution sales in SaaS, PaaS, IaaS or Networking a plus</li><li>Four-year degree or equivalent in a related discipline (e.g., information technology, computer science, business, or engineering)</li><li>Demonstrated technical acumen to articulate Stellar Cyber's value proposition in a differentiated and compelling manner</li><li>Strong communication, organizational, and interpersonal skills</li><li>Fluency in Spanish and English required</li><li>Start-up experience is a plus</li><li>Must ideally reside in Lima</li><li>Travel required</li></ul><p><strong>Benefits</strong></p><p></p><p></p><p><em>The salary for this role will be between PEN 350,000 to PEN 415,000 OTE (on-target earnings) with a 50/50 split including bonus and equity. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities.</em></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>"},{"title":"Regional Sales Manager/ Director - MSSP Northeast","shortcode":"877C75AAAC","code":"","employment_type":"Full-time","telecommuting":true,"department":"030000 World Wide Sales","url":"https://apply.workable.com/j/877C75AAAC","shortlink":"https://apply.workable.com/j/877C75AAAC","application_url":"https://apply.workable.com/j/877C75AAAC/apply","published_on":"2026-10-05","created_at":"2026-10-05","country":"United States","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Sales","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Ready to sell something that actually matters?&nbsp;Join&nbsp;Stellar Cyber, one of the fastest-growing global leaders in AI-driven cybersecurity, trusted by global enterprises, government agencies, and over&nbsp;30% of the world’s top MSSPs.</p><p>Our Open XDR platform is transforming how organizations detect and respond to threats—with cutting-edge automation, powerful AI, and a partner-friendly model that's earning us serious attention.</p><p>Now, we’re looking for a&nbsp;high-impact Regional Sales Manager (RSM)/ Director who’s ready to break into new logos, crush quotas, and drive explosive growth across the Northeastern Region.</p><p></p><h3><strong>Why You’ll Love It Here</strong></h3><ul><li>Sell what the market wants: Our tech is battle-tested, differentiated, and in demand—no gimmicks, just real value.</li><li>Make your mark: We're still early but scaling fast. That means less red tape more ownership, and a chance to define your territory.</li><li>Join a winning culture: We value grit, speed, and creativity. You’ll work with a sharp, supportive team that celebrates big wins.</li><li>Rocket-fuel your career: We’re growing aggressively. Performers here move up fast.</li></ul><p></p><h3><strong>What You'll Be Doing</strong></h3><ul><li>Own and execute the enterprise sales strategy for your region.</li><li>Identify, develop, and close new business opportunities with enterprise and MSSP clients</li><li>Build and expand partnerships with channel, distributors, and resellers</li><li>Collaborate cross-functionally with marketing, engineering, and product to shape GTM initiatives</li><li>Exceed your quota—consistently</li></ul><p><strong>Requirements</strong></p><ul> <li>5+ years of outside sales experience in technology (bonus if it includes cybersecurity or SaaS)</li> <li>Proven track record of&nbsp;crushing quota&nbsp;and building strong customer relationships</li> <li>5+ years of experience selling&nbsp;cybersecurity solutions, preferably in complex, multi-stakeholder environments</li> <li>A Tech-Forward Mindset, ready to use the latest and greatest that AI has to offer in your daily workflow</li> <li>Understanding of solution-based selling, ideally across&nbsp;SaaS, PaaS, IaaS, or networking</li> <li>Ability to&nbsp;translate technical jargon&nbsp;into compelling business value</li> <li>A growth mindset, startup energy, and a passion for being part of something big</li> <li>Willingness to travel within your region (approx. 40%)</li> </ul><p><strong>Benefits</strong></p><p></p><ul> <li>Pre-IPO Stock Options (equity opportunity)</li> <li>Medical, Dental &amp; Vision care</li> <li>Life Insurance</li> <li>401(k)</li> <li>Employee Assistance Program</li> <li>Employee Discount Program</li> <li>Paid time off</li> <li>Referral Program</li> <li>Rewards and Recognition Program</li> </ul><p></p><h3><strong>Why Join Us</strong></h3><p>Stellar Cyber is on a mission to revolutionize cybersecurity with Open XDR. Our SecOps platform is reshaping how enterprises and service providers detect, investigate, and respond to threats—faster, smarter, and more affordably through the use of AI. We’re backed by top-tier investors and led by a world-class team. If you're looking for a role where your work&nbsp;<em>actually moves the needle</em>, we’d love to hear from you!</p><p>The salary for this role will be between $240,000 to $320,000 OTE (on-target earnings) with a 50/50 split including bonus and equity. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities.</p>"},{"title":"Security Machine Learning Engineer/ Researcher","shortcode":"208AD80207","code":"j/41B9963508/","employment_type":"Full-time","telecommuting":true,"department":"050000 Engineering","url":"https://apply.workable.com/j/208AD80207","shortlink":"https://apply.workable.com/j/208AD80207","application_url":"https://apply.workable.com/j/208AD80207/apply","published_on":"2026-10-13","created_at":"2026-10-13","country":"United States","city":"","state":"","education":"","experience":"","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p>To accelerate our growth, we are seeking a highly skilled and experienced Machine Learning Engineer / Researcher to join our cybersecurity team. As a Machine Learning Engineer / Researcher, you will be responsible for researching, designing, and developing data schema and normalization, and threat detections to enhance integration and security capabilities of Stellar Cyber’s Open XDR platform. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career. </p><p></p><p>&nbsp;<strong>Responsibilities</strong></p><p></p><ul><li>Work with the data integration team to review and design data schema and normalization for integration of third-party security data.</li><li>Work with the security team to transform detection use cases and requirements to data science or machine learning problems, and propose solutions based on integrated data.</li><li>Research and design efficient machine learning algorithms based on security insights and data characteristics for security detection, correlation, and investigation.</li><li>Design and implement product features for security detection, correlation, and investigation.</li><li>Create necessary processes, tools, metrics to monitor and evaluate the efficacy of detections released to Stellar Cyber’s customers.</li></ul><p><strong>Requirements</strong></p><ul><li>A master’s or Ph.D. degree in Computer Science or a related field, with a focus on machine learning, deep learning, natural language processing, and/or artificial intelligence in general.</li></ul><ul><li>Proven experience working as a Machine Learning Engineer, Research Scientist, or a similar role, with a specific focus related to time series analysis, graph machine learning, natural language processing, and other relevant machine learning areas in general.</li><li>Experience with tools and frameworks for building machine learning applications.</li><li>Strong understanding of machine learning algorithms, statistical models, deep neural networks.</li><li>Strong problem solving skills, especially the ability to translate research findings into practical solutions.</li><li>Strong engineering mindset and skills, including the ability of quick design and implementation of proof of concepts in Python, and the ability of designing and implementing production-ready solutions.</li><li>Excellent communication skills, both written and verbal, with the ability to present complex ideas to both technical and non-technical stakeholders.</li><li>(Preferred) Prior knowledge and/or experience in cybersecurity, such as detection and response, threat hunting, and etc.</li><li>(Preferred) Prior knowledge and/or experience in security products and their data.</li><li>(Preferred) Prior knowledge and/or experience in open-source data models such as Elastic Common Schema and Open Cybersecurity Schema Framework.</li></ul><p><strong>Benefits</strong></p><p>We pride ourselves in recognizing our employees. Here are some examples of our benefits program:</p><ul><li>Pre-IPO Stock Options</li><li>Medical, Dental &amp; Vision care</li><li>401(k)</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Life Insurance</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program</li></ul><p></p><p><em>The base compensation range for this role is USD 150,000-215,000 per year. Total compensation includes bonus opportunity and equity, and will vary based on candidate location.</em></p>"},{"title":"Security Machine Learning Engineer/ Researcher","shortcode":"5A1123405E","code":"j/41B9963508/","employment_type":"Full-time","telecommuting":true,"department":"050000 Engineering","url":"https://apply.workable.com/j/5A1123405E","shortlink":"https://apply.workable.com/j/5A1123405E","application_url":"https://apply.workable.com/j/5A1123405E/apply","published_on":"2026-10-14","created_at":"2026-10-14","country":"Taiwan","city":"","state":"","education":"","experience":"","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"Taiwan","countryCode":"TW","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p>To accelerate our growth, we are seeking a highly skilled and experienced Machine Learning Engineer / Researcher to join our cybersecurity team. As a Machine Learning Engineer / Researcher, you will be responsible for researching, designing, and developing data schema and normalization, and threat detections to enhance integration and security capabilities of Stellar Cyber’s Open XDR platform. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career. <br><br><em>Please note, as part of our interview process, we may invite candidates for an in-person interview to meet with our team.</em>&nbsp;</p><p></p><p>&nbsp;<strong>Responsibilities</strong></p><p></p><ul><li>Work with the data integration team to review and design data schema and normalization for integration of third-party security data.</li><li>Work with the security team to transform detection use cases and requirements to data science or machine learning problems, and propose solutions based on integrated data.</li><li>Research and design efficient machine learning algorithms based on security insights and data characteristics for security detection, correlation, and investigation.</li><li>Design and implement product features for security detection, correlation, and investigation.</li><li>Create necessary processes, tools, metrics to monitor and evaluate the efficacy of detections released to Stellar Cyber’s customers.</li></ul><p><strong>Requirements</strong></p><ul><li>A master’s or Ph.D. degree in Computer Science or a related field, with a focus on machine learning, deep learning, natural language processing, and/or artificial intelligence in general.</li></ul><ul><li>Proven experience working as a Machine Learning Engineer, Research Scientist, or a similar role, with a specific focus related to time series analysis, graph machine learning, natural language processing, and other relevant machine learning areas in general.</li><li>Experience with tools and frameworks for building machine learning applications.</li><li>Strong understanding of machine learning algorithms, statistical models, deep neural networks.</li><li>Strong problem solving skills, especially the ability to translate research findings into practical solutions.</li><li>Strong engineering mindset and skills, including the ability of quick design and implementation of proof of concepts in Python, and the ability of designing and implementing production-ready solutions.</li><li>Excellent communication skills, both written and verbal, with the ability to present complex ideas to both technical and non-technical stakeholders.</li><li>(Preferred) Prior knowledge and/or experience in cybersecurity, such as detection and response, threat hunting, and etc.</li><li>(Preferred) Prior knowledge and/or experience in security products and their data.</li><li>(Preferred) Prior knowledge and/or experience in open-source data models such as Elastic Common Schema and Open Cybersecurity Schema Framework.</li></ul>"},{"title":"Senior / Staff Software Engineer - Integration Team","shortcode":"BF59851409","code":"","employment_type":"Full-time","telecommuting":true,"department":"050000 Engineering","url":"https://apply.workable.com/j/BF59851409","shortlink":"https://apply.workable.com/j/BF59851409","application_url":"https://apply.workable.com/j/BF59851409/apply","published_on":"2026-10-01","created_at":"2026-08-10","country":"Taiwan","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"Taiwan","countryCode":"TW","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p><strong><br>Position Overview</strong></p><p>We are looking for a Senior or Staff Software Engineer to take ownership of one or more integration domains on our Automation-Driven Open &amp; Unified SecOps Platform (powering our AI-driven SIEM, NDR, Open XDR, and Multi-Layer AI).</p><p>This role requires delivering robust, production-grade integrations that support our growing customer base, while driving the architecture forward so the platform can scale to the next level. You will deliver microservice-based solutions spanning both traditional and AI-native integration patterns—REST, GraphQL, streaming APIs, MCP, and LLM-powered automation—connecting our platform with a wide range of cybersecurity tools and third-party services. You will also design, develop, and maintain the parsing and normalization components that turn raw security data from hundreds of sources into the unified schema our detection and analytics engines rely on.<br></p><p><em>Please note, as part of our interview process, we will be inviting successful finalists for an on-site interview to meet with our team.&nbsp;</em></p><p><br><strong>What You Will Own</strong></p><p>We need someone who focuses on the work AI cannot do—and uses AI to amplify everything else.</p><p>The work only you can do</p><ul><li>Own one or more integration domains end-to-end: roadmap, architecture decisions, trade-offs, and delivery. You identify what needs solving, scope it, and drive it to completion.</li></ul><ul><li>Own and evolve shared integration frameworks, such as the parser framework: identify patterns worth abstracting, design the primitives other engineers build on, improve performance on hot paths, and raise the reliability and testability bar across the team’s output.</li><li>Make the design calls that require judgment—schema mapping, normalization trade-offs, how to handle ambiguous or malformed data, when to generalize versus when to special-case, when to evolve the framework versus work around it.</li><li>Partner with detection and data teams to make sure ingested data serves downstream use cases, not just passes validation.</li><li>Mentor junior engineers through design discussions and code reviews, helping them grow into independent owners.</li></ul><p><br>What you’ll use AI to amplify</p><ul><li>Accelerate your own design and development workflow using LLM-based coding assistants, AI-driven testing, and automated code review.</li><li>Use LLMs to analyze unfamiliar log samples, propose initial parsing rules, and bootstrap new integrations faster—while applying human judgment to catch what AI gets wrong.</li><li>Automate repetitive engineering tasks—builds, deployments, monitoring, incident triage, parser regression testing, schema diffing—using AI and scripting, so the team spends more time on high-value work.</li><li>Champion AI adoption across the team: help colleagues integrate AI tools into their daily work, build internal tooling where it adds leverage, and measure the efficiency gains.</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field</li><li>5+ years of backend software development experience, including integration, data parsing, or log processing work, with 1+ years as a technical lead or proven experience in taking full ownership of a project.</li><li>Strong proficiency in at least one general-purpose programming language (e.g., Python, Go, Java, or C++), with a track record of writing production-quality code in it.</li><li>Experience with API design and integration (REST, GraphQL, streaming), including secure API patterns (OAuth, API keys, rate limiting).</li><li>Solid understanding of common log and data formats (JSON, XML, CSV, syslog, key-value, unstructured text), regular expressions, and data normalization and schema design.</li><li>Demonstrated ability to use AI tools (e.g., Copilot, Cursor, Claude, ChatGPT) to meaningfully accelerate engineering workflows—not just experimentation, but regular use in production work. You have the judgment to know when AI output is trustworthy and when it needs human expertise.</li><li>Strong problem-solving skills and clear communication with both engineers and non-technical stakeholders.</li></ul><p>&nbsp;</p><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in cybersecurity domains (SOAR, EDR, SIEM, XDR, firewalls, IDS/IPS, cloud security services) and the kinds of data security tools emit.</li><li>Experience building and operating microservices in production.</li><li>Hands-on experience with large-scale data processing, real-time pipelines, or event-driven architectures (e.g., Kafka, Spark).</li><li>Strong background in distributed systems, message queues (Kafka, RabbitMQ), or orchestration frameworks (Celery, Airflow, or similar).</li><li>Familiarity with cloud platforms (AWS, Azure, GCP) and their logging services (CloudWatch, Azure Monitor, Cloud Logging), and containerized deployments (Docker, Kubernetes, Helm).</li><li>Experience with AI service integration (LLM APIs, embedding services) or AI-native integration patterns—such as MCP (Model Context Protocol), function calling, or agent orchestration frameworks—or hands-on experience building systems that incorporate LLMs or AI services into workflows or product features.</li><li>Hands-on experience using LLMs for log analysis, parser generation, or schema inference—or building internal tooling that applies AI to data engineering workflows.</li></ul><p></p><p><strong>Why Join Us</strong><br></p><ul><li>Work at the forefront of cybersecurity innovation within a dynamic, fast-growing team.</li><li>Opportunity to significantly influence and shape the integration architecture of a next-generation SecOps platform powered by AI and automation.</li><li>Competitive salary and ample career growth opportunities.</li></ul>"},{"title":"Senior / Staff Software Engineer - Integration Team","shortcode":"51BB312E69","code":"","employment_type":"Full-time","telecommuting":true,"department":"050000 Engineering","url":"https://apply.workable.com/j/51BB312E69","shortlink":"https://apply.workable.com/j/51BB312E69","application_url":"https://apply.workable.com/j/51BB312E69/apply","published_on":"2026-10-27","created_at":"2026-10-27","country":"United States","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p><strong><br>Position Overview</strong></p><p>We are looking for a Senior or Staff Software Engineer to take ownership of one or more integration domains on our Automation-Driven Open &amp; Unified SecOps Platform (powering our AI-driven SIEM, NDR, Open XDR, and Multi-Layer AI).</p><p>This role requires delivering robust, production-grade integrations that support our growing customer base, while driving the architecture forward so the platform can scale to the next level. You will deliver microservice-based solutions spanning both traditional and AI-native integration patterns—REST, GraphQL, streaming APIs, MCP, and LLM-powered automation—connecting our platform with a wide range of cybersecurity tools and third-party services. You will also design, develop, and maintain the parsing and normalization components that turn raw security data from hundreds of sources into the unified schema our detection and analytics engines rely on.<br></p><p><em>Please note, as part of our interview process, we will be inviting successful finalists for an on-site interview to meet with our team.&nbsp;</em></p><p><br><strong>What You Will Own</strong></p><p>We need someone who focuses on the work AI cannot do—and uses AI to amplify everything else.</p><p>The work only you can do</p><ul><li>Own one or more integration domains end-to-end: roadmap, architecture decisions, trade-offs, and delivery. You identify what needs solving, scope it, and drive it to completion.</li></ul><ul><li>Own and evolve shared integration frameworks, such as the parser framework: identify patterns worth abstracting, design the primitives other engineers build on, improve performance on hot paths, and raise the reliability and testability bar across the team’s output.</li><li>Make the design calls that require judgment—schema mapping, normalization trade-offs, how to handle ambiguous or malformed data, when to generalize versus when to special-case, when to evolve the framework versus work around it.</li><li>Partner with detection and data teams to make sure ingested data serves downstream use cases, not just passes validation.</li><li>Mentor junior engineers through design discussions and code reviews, helping them grow into independent owners.</li></ul><p><br>What you’ll use AI to amplify</p><ul><li>Accelerate your own design and development workflow using LLM-based coding assistants, AI-driven testing, and automated code review.</li><li>Use LLMs to analyze unfamiliar log samples, propose initial parsing rules, and bootstrap new integrations faster—while applying human judgment to catch what AI gets wrong.</li><li>Automate repetitive engineering tasks—builds, deployments, monitoring, incident triage, parser regression testing, schema diffing—using AI and scripting, so the team spends more time on high-value work.</li><li>Champion AI adoption across the team: help colleagues integrate AI tools into their daily work, build internal tooling where it adds leverage, and measure the efficiency gains.</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field</li><li>5+ years of backend software development experience, including integration, data parsing, or log processing work, with 1+ years as a technical lead or proven experience in taking full ownership of a project.</li><li>Strong proficiency in at least one general-purpose programming language (e.g., Python, Go, Java, or C++), with a track record of writing production-quality code in it.</li><li>Experience with API design and integration (REST, GraphQL, streaming), including secure API patterns (OAuth, API keys, rate limiting).</li><li>Solid understanding of common log and data formats (JSON, XML, CSV, syslog, key-value, unstructured text), regular expressions, and data normalization and schema design.</li><li>Demonstrated ability to use AI tools (e.g., Copilot, Cursor, Claude, ChatGPT) to meaningfully accelerate engineering workflows—not just experimentation, but regular use in production work. You have the judgment to know when AI output is trustworthy and when it needs human expertise.</li><li>Strong problem-solving skills and clear communication with both engineers and non-technical stakeholders.</li></ul><p>&nbsp;</p><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in cybersecurity domains (SOAR, EDR, SIEM, XDR, firewalls, IDS/IPS, cloud security services) and the kinds of data security tools emit.</li><li>Experience building and operating microservices in production.</li><li>Hands-on experience with large-scale data processing, real-time pipelines, or event-driven architectures (e.g., Kafka, Spark).</li><li>Strong background in distributed systems, message queues (Kafka, RabbitMQ), or orchestration frameworks (Celery, Airflow, or similar).</li><li>Familiarity with cloud platforms (AWS, Azure, GCP) and their logging services (CloudWatch, Azure Monitor, Cloud Logging), and containerized deployments (Docker, Kubernetes, Helm).</li><li>Experience with AI service integration (LLM APIs, embedding services) or AI-native integration patterns—such as MCP (Model Context Protocol), function calling, or agent orchestration frameworks—or hands-on experience building systems that incorporate LLMs or AI services into workflows or product features.</li><li>Hands-on experience using LLMs for log analysis, parser generation, or schema inference—or building internal tooling that applies AI to data engineering workflows.</li></ul><p></p><p><strong>Why Join Us</strong><br></p><ul><li>Work at the forefront of cybersecurity innovation within a dynamic, fast-growing team.</li><li>Opportunity to significantly influence and shape the integration architecture of a next-generation SecOps platform powered by AI and automation.</li><li>Competitive salary and ample career growth opportunities.</li></ul><p><strong>Benefits</strong></p><ul><li>Pre-IPO Stock Options (equity opportunity)</li><li>Medical, Dental &amp; Vision care</li><li>Life Insurance</li><li>401(k)</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program<br></li></ul><p><em>The salary for this role will be between USD $160,000 to $245,000 per year. The salary at offer will be determined by a number of factors such as candidate’s location, experience, knowledge, skills and abilities.</em></p>"},{"title":"Senior DevOps Engineer/Site Reliability Engineer-East Coast","shortcode":"B82B36D73C","code":"","employment_type":"Full-time","telecommuting":true,"department":"050000 Engineering","url":"https://apply.workable.com/j/B82B36D73C","shortlink":"https://apply.workable.com/j/B82B36D73C","application_url":"https://apply.workable.com/j/B82B36D73C/apply","published_on":"2026-06-02","created_at":"2026-06-02","country":"United States","city":"","state":"","education":null,"experience":"Mid-Senior level","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market..</p><p>We are seeking a highly skilled Senior DevOps / Site Reliability Engineer (SRE) to join our globally distributed engineering organization. This is a hands-on senior-level role focused on building, operating, and scaling reliable cloud-native infrastructure and distributed data platforms.</p><p>The ideal candidate will have strong expertise in Kubernetes, cloud infrastructure, observability, automation, CI/CD, incident management, and infrastructure reliability. This role combines DevOps engineering practices with SRE principles to improve scalability, resiliency, operational efficiency, and platform performance across production environments.</p><p>The engineer will work closely with platform, development, and operations teams to drive automation, operational excellence, and reliability best practices for mission-critical systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain Kubernetes clusters and containerized workloads.</li><li>Manage cloud infrastructure across OCI, AWS, GCP, or Azure environments.</li><li>Develop and maintain CI/CD pipelines for reliable application deployments.</li><li>Implement and manage Infrastructure as Code (IaC) using Terraform and Helm.</li><li>Build automation tooling and operational workflows using Python, Go, or Bash.</li><li>Drive observability initiatives including monitoring, logging, tracing, and alerting improvements.</li><li>Monitor, troubleshoot, and resolve production incidents while participating in on-call rotations.</li><li>Support and optimize distributed data platforms including Kafka, Elasticsearch, Spark, Redis, and MongoDB.</li><li>Improve platform reliability, scalability, and operational efficiency using SRE best practices.</li><li>Collaborate with cross-functional teams across multiple time zones.</li><li>Perform Linux system administration and networking troubleshooting.</li><li>Contribute to incident response processes, postmortems, and reliability improvements.</li><li>Support GitOps and deployment workflows using tools such as ArgoCD and GitHub Actions.</li><li>Evaluate and implement AI-assisted operational tooling for auto-remediation, alert correlation, and operational intelligence.</li></ul><p><strong>Requirements</strong></p><ul><ul><li>5+ years of experience in DevOps, SRE, or Platform Engineering roles.</li><li>Strong expertise with Kubernetes, Docker, and container orchestration.</li><li>Hands-on experience managing production cloud environments.</li><li>Strong Infrastructure as Code experience with Terraform and Helm.</li><li>Experience with CI/CD tools and deployment automation.</li><li>Advanced troubleshooting skills in Linux systems, networking, and distributed systems.</li><li>Experience with observability platforms including Prometheus, Grafana, Loki, Alertmanager, and Elastic Stack.</li><li>Strong programming and scripting skills in Python, Bash, or Go.</li><li>Experience supporting high-availability production systems and on-call operations.</li><li>Knowledge of incident management and reliability engineering practices.</li><li>Familiarity with data platform technologies such as Kafka, Spark, Elasticsearch, Redis, or MongoDB.</li><li>Understanding of AI-driven operational tooling and automated remediation concepts.</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Willing to work East Coast hours.</li></ul></ul><p><strong>Benefits</strong></p><p>We pride ourselves in recognizing our employees. Here are some examples of our benefits program:</p><ul><li>Pre-IPO Stock Options</li><li>Medical, Dental &amp; Vision care</li><li>401(k)</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Life Insurance</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program</li></ul><p></p><p><em>The base compensation range for this role is USD 165,000-215,000 per year. Total compensation includes bonus opportunity and equity, and will vary based on candidate location.</em></p>"},{"title":"Senior Product Marketing Manager - Cybersecurity","shortcode":"758022BB94","code":"","employment_type":"","telecommuting":true,"department":"040000 Products","url":"https://apply.workable.com/j/758022BB94","shortlink":"https://apply.workable.com/j/758022BB94","application_url":"https://apply.workable.com/j/758022BB94/apply","published_on":"2026-08-25","created_at":"2026-08-25","country":"United States","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Product Management","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p></p><p><strong>Position Overview</strong></p><p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market..</p><p>We are seeking a Senior Product Marketing Manager with deep cybersecurity experience to help define how our products are positioned, communicated, and brought to market. This individual will translate complex product capabilities and cybersecurity concepts into clear, differentiated narratives that resonate with customers, prospects, partners, analysts, and sales teams.</p><p>The ideal candidate combines strong cybersecurity domain knowledge with expertise in product marketing, competitive intelligence, content development, and sales enablement. This person must be comfortable working closely with Product Management, Engineering, Sales, Customer Success, and the broader Marketing organization.</p><p><strong>Key Responsibilities</strong></p><p><strong>Product Positioning and Messaging</strong></p><ul><li>Develop compelling positioning, messaging, and value propositions for our cybersecurity platform and solutions.</li><li>Translate technical features and capabilities into clear customer benefits and business outcomes.</li><li>Create marketing narratives tailored to security executives, security operations teams, technical practitioners, and business leaders.</li><li>Maintain consistency of product messaging across campaigns, presentations, web content, videos, events, and sales materials.</li><li>Partner with Product Management to understand the roadmap, customer use cases, product differentiation, and market opportunities.</li></ul><p><strong>Competitive and Market Intelligence</strong></p><ul><li>Monitor cybersecurity market trends, customer needs, emerging technologies, and changes in the competitive landscape.</li><li>Conduct detailed competitive analysis covering product capabilities, positioning, pricing, strengths, weaknesses, and go-to-market strategies.</li><li>Develop and maintain competitive battlecards, comparison guides, objection-handling materials, and win/loss insights.</li><li>Equip Sales and other customer-facing teams to clearly articulate our competitive advantages.</li><li>Share actionable market intelligence with Product, Sales, Marketing, and executive leadership.</li></ul><p><strong>Sales Enablement and Training</strong></p><ul><li>Develop and deliver product and cybersecurity training for sales representatives, sales engineers, channel partners, and customer-facing teams.</li><li>Build sales enablement materials, including pitch decks, solution briefs, talk tracks, FAQs, playbooks, battlecards, and customer presentations.</li><li>Ensure that sales teams have a strong understanding of the product, cybersecurity domain, target buyers, use cases, and competitive differentiation.</li><li>Partner with Sales leadership to identify knowledge gaps and develop ongoing enablement programs.</li><li>Support strategic customer meetings, field events, webinars, and partner training when needed.</li></ul><p><strong>Content and Storytelling</strong></p><ul><li>Develop high-impact content such as solution briefs, white papers, presentations, blogs, web copy, thought-leadership pieces, and customer-facing materials.</li><li>Create scripts, storyboards, and messaging for product videos, demonstrations, webinars, and multimedia campaigns.</li><li>Collaborate with creative, digital, communications, and demand-generation teams to turn product narratives into engaging campaigns.</li><li>Work with customers and internal teams to develop case studies, testimonials, and proof points.</li></ul><p><strong>Go-to-Market Strategy</strong></p><ul><li>Lead product launches and go-to-market programs in partnership with Product, Sales, Demand Generation, Communications, and Customer Success.</li><li>Define target audiences, buyer personas, use cases, launch plans, messaging, content requirements, and success metrics.</li><li>Support industry analysts, media briefings, events, conferences, and other market-facing activities.</li><li>Measure the effectiveness of product marketing and sales-enablement programs and recommend improvements.</li></ul><p></p><p><strong>Success in This Role</strong></p><p>Success will be measured by the candidate’s ability to:</p><ul><li>Create clear and differentiated product positioning.</li><li>Strengthen the sales team’s product and cybersecurity knowledge.</li><li>Improve competitive readiness and objection handling.</li><li>Produce compelling content and multimedia narratives.</li><li>Execute effective product launches and go-to-market programs.</li><li>Increase market awareness, sales confidence, and customer engagement.</li></ul><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in marketing, business, communications, cybersecurity, computer science, or a related field.</li><li>7+ years of product marketing experience, including significant experience in cybersecurity or enterprise security technology.</li><li>Strong understanding of cybersecurity buyers, market dynamics, enterprise sales cycles, and security operations.</li><li>Knowledge of areas such as SIEM, threat detection and response, security analytics, XDR, NDR, endpoint security, cloud security, SOC operations, or related technologies.</li><li>Demonstrated experience developing product positioning, messaging, competitive intelligence, and go-to-market strategies.</li><li>Proven ability to train and enable sales teams on complex technical products and cybersecurity concepts.</li><li>Excellent presentation, storytelling, writing, and verbal communication skills.</li><li>Experience developing video scripts, webinars, product demonstrations, and multimedia content.</li><li>Ability to communicate effectively with both highly technical audiences and executive business stakeholders.</li><li>Strong project-management skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Experience working collaboratively with globally distributed Product, Engineering, Sales, and Marketing teams.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience marketing a cybersecurity platform rather than a single-point solution.</li><li>Previous experience supporting enterprise security sales and channel-partner organizations.</li><li>Familiarity with analyst relations and industry research organizations.</li><li>Experience conducting win/loss analysis and developing competitive sales strategies.</li><li>Understanding of security frameworks, regulatory requirements, and modern security architectures.</li><li>Experience working in a high-growth cybersecurity or SaaS organization.</li></ul><p><strong>Benefits</strong></p><p>We pride ourselves in recognizing our employees. Here are some examples of our benefits program:</p><ul><li>Pre-IPO Stock Options</li><li>Medical, Dental &amp; Vision care</li><li>401(k)</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Life Insurance</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program</li></ul>"},{"title":"Senior Sales Director - Japan","shortcode":"A1D4793263","code":"","employment_type":"Full-time","telecommuting":true,"department":"030000 World Wide Sales","url":"https://apply.workable.com/j/A1D4793263","shortlink":"https://apply.workable.com/j/A1D4793263","application_url":"https://apply.workable.com/j/A1D4793263/apply","published_on":"2026-10-26","created_at":"2026-10-26","country":"Japan","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"Sales","industry":"Information Technology and Services","locations":[{"country":"Japan","countryCode":"JP","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p>To accelerate our growth, we are seeking a talented Senior Sales Director for Japan with startup passion, a can-do attitude, and a desire to make an impact, while building a future for themselves and Stellar Cyber. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career. <br></p><p>Responsibilities</p><ul><li>Development of commercial strategy for the region</li><li>Strategy with Distributors and Partners, Channel management and Marketing development</li><li>Development of plans for business verticals and business development</li><li>Meet and exceed assigned sales targets by closing new accounts and growing revenue</li><li>You are primarily responsible for increasing revenue in assigned regions / territories / districts through identifying, recruiting, and developing opportunities for generating direct sales or partnerships.</li></ul><p><strong>Requirements</strong></p><ul><li>This key position requires someone who is able to learn and maintain in-depth knowledge of Stellar Cyber's products and technologies, competitive products, and industry trends</li><li>3 years of experience in technology sales with a consistent track record of exceeding sales targets</li><li>2-3 years of cybersecurity </li><li>Complex solution sales in SaaS, PaaS, IaaS or Networking a plus</li><li>Four-year degree or equivalent in a related discipline (e.g., information technology, computer science, business, or engineering)</li><li>Demonstrated technical acumen to articulate Stellar Cyber's value proposition in a differentiated and compelling manner</li><li>Strong communication, organizational, and interpersonal skills</li><li>Start-up experience is a plus</li><li>Travel may be required</li></ul>"},{"title":"Senior Technical Account Manager (TAM) - Japan","shortcode":"7F93A46503","code":"","employment_type":"Full-time","telecommuting":true,"department":"060000 Customer Success","url":"https://apply.workable.com/j/7F93A46503","shortlink":"https://apply.workable.com/j/7F93A46503","application_url":"https://apply.workable.com/j/7F93A46503/apply","published_on":"2026-09-04","created_at":"2026-09-04","country":"Japan","city":"","state":"Tokyo","education":"Unspecified","experience":"Mid-Senior level","function":"Engineering","industry":"Information Technology and Services","locations":[{"country":"Japan","countryCode":"JP","city":"","region":"Tokyo","hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. We offer a highly competitive compensation package on par with industry leaders like Google and Microsoft, ensuring our team is rewarded for their expertise and dedication. <br><br>We are rooted in transparency and openness, without rigid hierarchies. We are feedback-driven, encouraging open communication and innovation at every level. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market. To accelerate our growth, we are seeking a talented Sr. TAM in Japan with startup passion, a can-do attitude, and a desire to make an impact, while building a future for themselves and Stellar Cyber. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career.</p><p>As a Sr. TAM, you will play a crucial role in fostering strong relationships with our valued clients, guiding them through the implementation, optimization, and ongoing support of our solutions. You will serve as the primary point of contact for technical inquiries, issue resolution, and proactive engagement, ensuring our clients receive exceptional service and achieve maximum value from our products.<br></p><p><strong>Responsibilities:</strong></p><ul> <li>Serve as the main technical liaison for Stellar Cyber’s assigned clients, building and maintaining strong relationships. </li> <li>Collaborate with sales, support, and engineering teams to understand client needs and tailor solutions to meet specific requirements. </li> <li>Conduct in-depth technical assessments of clients’ cybersecurity environments, identifying opportunities for improvement and recommending best practices. </li> <li>Lead the implementation process, including solution configuration, integration, and testing, ensuring a seamless deployment experience. </li> <li>Provide ongoing technical guidance, advice, and training to clients, assisting them in optimizing their use of our cybersecurity solutions. </li> <li>Proactively monitor clients’ systems for performance issues, security vulnerabilities and emerging threats and take appropriate actions to address any concerns. </li> <li>Act as a point of escalation for complex technical issues, working closely with internal teams to ensure timely resolution and customer satisfaction. </li> <li>Collaborate with clients to develop and execute long-term cybersecurity strategies, aligning their goals with our products’ capabilities. </li> <li>Stay up to date with industry trends, emerging threats, and new technologies, sharing insights and knowledge with both clients and internal teams. </li> <li>Contribute to the development of technical documentation, knowledge base articles and training materials. </li> <li>Travel to client sites as needed to provide on-site support, training, and relationship building activities.</li> </ul><p><strong>Requirements</strong></p><ul><li>Bachelor’s degree in computer science or related field </li><li>Industry Certifications preferred (e.g., CISSP, CISM, CISA) </li><li>Proven experience in technical account management, cybersecurity consulting or related roles. </li><li>Strong understanding of cybersecurity concepts, including network security, endpoint protection, threat detection, and incident response. </li><li>Proficiency in configuring and troubleshooting cybersecurity solutions, such as firewalls, intrusion detection/prevention systems, SIEM, and anti-malware tools. </li><li>Excellent communication and interpersonal skills, with the ability to convey complex technical information to both technical and non-technical audiences. </li><li>Strong problem-solving and analytical abilities, with a track record of effectively resolving technical issues. </li><li>Self-motivated and proactive mindset, with the ability to work independently and collaboratively in a fast-paced environment. </li><li>Willing to travel when necessary. </li></ul>"},{"title":"Senior Technical Support Engineer","shortcode":"89C0477471","code":"","employment_type":"Full-time","telecommuting":true,"department":"060000 Customer Success","url":"https://apply.workable.com/j/89C0477471","shortlink":"https://apply.workable.com/j/89C0477471","application_url":"https://apply.workable.com/j/89C0477471/apply","published_on":"2026-07-14","created_at":"2026-07-14","country":"Brazil","city":"","state":"","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"","industry":"Information Technology and Services","locations":[{"country":"Brazil","countryCode":"BR","city":"","region":null,"hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.<br><br>We are seeking a Senior Technical Support Engineer to actively participate in advanced technical support operations for our market in Brazil regarding our SIEM and cybersecurity platform. This role is responsible for customer escalations, complex break-fix troubleshooting and operational excellence. The ideal candidate has deep technical expertise and thrives in high-severity incident scenarios.<br><br><em>Please note, as part of our interview process, we may invite candidates for an in-person interview to meet with our team.</em>&nbsp;</p><p></p><p><strong>Technical &amp; Escalation Management:</strong></p><ul><li>Act as the <strong>primary escalation point</strong> for critical and high-impact customer issues</li><li>Lead and perform <strong>hands-on troubleshooting</strong> for complex break-fix scenarios involving:</li><ul><li>SIEM pipelines, log ingestion, parsing, normalization</li><li>Network security, IDS/IPS, endpoint, and cloud telemetry</li><li>Performance, scalability, and data integrity issues</li><li>Participate directly in <strong>support ticket rotation</strong>, including on-call and weekend coverage</li><li>Drive root cause analysis (RCA) and ensure corrective and preventive actions are implemented</li></ul></ul><p><strong>Customer Engagement:</strong></p><ul><li>Engage directly with customers during <strong>Severity 1 / business-impacting incidents</strong></li><li>Communicate clearly and confidently with security teams, architects, and leadership</li><li>Set expectations, provide status updates, and lead incident resolution calls</li><li>Translate technical findings into actionable customer guidance</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><ul><li>Work closely with <strong>Engineering, Product, DevOps, and SOC teams</strong></li><li>Advocate for supportability and operational readiness in new releases</li><li>Provide feedback from customer issues to influence product improvements</li><li>Assist with release validation, upgrades and complex customer deployments</li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Technical Skills:</strong></p><p>Deep understanding of:</p><ul><li>SIEM architectures and log pipelines</li><li>Network protocols (TCP/IP, DNS, HTTP, Syslog)</li><li>Linux systems, troubleshooting, and performance tuning</li></ul><p></p><p>Hands-on experience with:</p><ul><li>Log parsing and normalization (regex, JSON, CEF, LEEF)</li><li>Cloud platforms (AWS, Azure, GCP)</li><li>Security technologies (firewalls, IDS/IPS, EDR, IAM)</li><li>Strong troubleshooting skills across distributed systems</li></ul><p></p><p>Preferred Qualifications:</p><ul><li>Experience supporting enterprise or MSSP customers</li><li>Background in SOC operations or incident response</li><li>Familiarity with Elasticsearch, Kafka, Kubernetes, or similar platforms</li><li>Experience operating in 24×7 global support environments</li></ul><p></p><p>Experience:</p><ul><li>5+ years of experience in technical support, systems engineering, or security operations</li><li>Strong background in SIEM, cybersecurity, or large-scale observability platforms</li><li>Portuguese fluency is a <u><strong>must</strong></u> for this role.</li></ul><p></p><p></p><p></p><p></p><p></p>"},{"title":"Senior Technical Support Engineer-Japan","shortcode":"2D2D6FD52B","code":"","employment_type":"Full-time","telecommuting":false,"department":"060000 Customer Success","url":"https://apply.workable.com/j/2D2D6FD52B","shortlink":"https://apply.workable.com/j/2D2D6FD52B","application_url":"https://apply.workable.com/j/2D2D6FD52B/apply","published_on":"2026-05-05","created_at":"2026-05-04","country":"Japan","city":"Tokyo","state":"Tokyo","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"","industry":"Information Technology and Services","locations":[{"country":"Japan","countryCode":"JP","city":"Tokyo","region":"Tokyo","hidden":false}],"description":"<p>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.<br><br>We are seeking a Senior Technical Support Engineer to actively participate in advanced technical support operations for our market in Japan regarding our SIEM and cybersecurity platform. This role is responsible for customer escalations, complex break-fix troubleshooting and operational excellence. The ideal candidate has deep technical expertise and thrives in high-severity incident scenarios. This is a remote role but may require some travel for customer meetings.<br><br><em>Please note, as part of our interview process, we may invite candidates for an in-person interview to meet with our team.</em>&nbsp;</p><p></p><p><strong>Technical &amp; Escalation Management:</strong></p><ul><li>Act as the <strong>primary escalation point</strong> for critical and high-impact customer issues</li><li>Lead and perform <strong>hands-on troubleshooting</strong> for complex break-fix scenarios involving:</li><ul><li>SIEM pipelines, log ingestion, parsing, normalization</li><li>Network security, IDS/IPS, endpoint, and cloud telemetry</li><li>Performance, scalability, and data integrity issues</li><li>Participate directly in <strong>support ticket rotation</strong>, including on-call and weekend coverage</li><li>Drive root cause analysis (RCA) and ensure corrective and preventive actions are implemented</li></ul></ul><p><strong>Customer Engagement:</strong></p><ul><li>Engage directly with customers during <strong>Severity 1 / business-impacting incidents</strong></li><li>Communicate clearly and confidently with security teams, architects, and leadership</li><li>Set expectations, provide status updates, and lead incident resolution calls</li><li>Translate technical findings into actionable customer guidance</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><ul><li>Work closely with <strong>Engineering, Product, DevOps, and SOC teams</strong></li><li>Advocate for supportability and operational readiness in new releases</li><li>Provide feedback from customer issues to influence product improvements</li><li>Assist with release validation, upgrades and complex customer deployments</li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Technical Skills:</strong></p><p>Deep understanding of:</p><ul><li>SIEM architectures and log pipelines</li><li>Network protocols (TCP/IP, DNS, HTTP, Syslog)</li><li>Linux systems, troubleshooting, and performance tuning</li></ul><p></p><p>Hands-on experience with:</p><ul><li>Log parsing and normalization (regex, JSON, CEF, LEEF)</li><li>Cloud platforms (AWS, Azure, GCP)</li><li>Security technologies (firewalls, IDS/IPS, EDR, IAM)</li><li>Strong troubleshooting skills across distributed systems</li></ul><p></p><p>Preferred Qualifications:</p><ul><li>Experience supporting enterprise or MSSP customers</li><li>Background in SOC operations or incident response</li><li>Familiarity with Elasticsearch, Kafka, Kubernetes, or similar platforms</li><li>Experience operating in 24×7 global support environments</li></ul><p></p><p>Experience:</p><ul><li>5+ years of experience in technical support, systems engineering, or security operations</li><li>Strong background in SIEM, cybersecurity, or large-scale observability platforms</li></ul><p></p><p></p><p></p><p></p><p></p><p></p>"},{"title":"Sr. Product Manager - Platform","shortcode":"BF6336218A","code":"","employment_type":"","telecommuting":true,"department":"040000 Products","url":"https://apply.workable.com/j/BF6336218A","shortlink":"https://apply.workable.com/j/BF6336218A","application_url":"https://apply.workable.com/j/BF6336218A/apply","published_on":"2026-04-21","created_at":"2026-04-21","country":"United States","city":"","state":"","education":"","experience":"","function":"","industry":"Information Technology and Services","locations":[{"country":"United States","countryCode":"US","city":"","region":null,"hidden":false}],"description":"<p><br>Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world’s largest enterprises and government agencies, more than 30% of the world’s top MSSPs rely on our platform. We’re at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.</p><p><br>As a Sr. Product Manager - Platform, you will drive the vision, strategy, and ongoing evolution of our enterprise-grade platform. You'll build the scalable foundation that enables our team to innovate quickly, creating leverage and reducing time-to-market. Leveraging your technical depth, you will serve as a key collaborator alongside Engineering, Design, and cross-functional partners, helping to define the future of our AI-driven security platform. Leveraging your technical depth, you will be partnering with Engineering, Design, and other teams, to collaboratively shape the direction of our AI-powered security platform.</p><p><br>This is a high-impact, high-visibility role, perfect for product leaders who thrive on technical challenges, tight feedback loops, and opportunities to shape long-term platform strategy. You’ll balance usability and self-service with enterprise-grade requirements like scale, security, and governance.<br><br><em>Please note, as part of our interview process, we may invite candidates for an in-person interview to meet with our team.</em>&nbsp;</p><p></p><h3>Responsibilities</h3><ul><li><u>Define and Drive Platform Strategy</u>: Drive the vision, strategy, and roadmap for core platform components, including shared services, APIs, and foundational user and admin experiences. Work hand-in-hand with senior Product and Engineering leadership to ensure platform investments align with broader company objectives and the long-term direction of our AI-powered platform.</li><li><u>Know our Customers Inside and Out</u>: Develop a deep understanding of the needs of our largest and most sophisticated customers. Convert their requirements into clear technical specifications and a prioritized roadmap that strengthens our position in managing complex, large-scale data and workflows.</li><li><u>Lead through Technical and Customer Insight</u>: Apply your technical judgment to steward the full product lifecycle—from ideation and requirements gathering through launch. Partner with Engineering to build durable solutions and make thoughtful technical investments. Work with Design to craft intuitive experiences for platform configuration.</li><li><u>Influence and Evangelize</u>: Serve as the primary champion for the platform, rallying internal support behind the roadmap and articulating its value to stakeholders across the company. Support our Field team (Sales, SEs, TAMs) in advancing customer deals and showcasing platform capabilities.</li></ul><p><strong>Requirements</strong></p><ul><li>7+ years of experience in product management, with a minimum of 3 years dedicated to platform, infrastructure, or B2B SaaS products. You have a proven track record of owning and shipping core platform capabilities.</li></ul><ul><li>Strong technical fluency with deep understanding of enterprise grade SaaS architectures. You can confidently dive into the technical details of APIs, cloud infrastructure, and data models to make informed product decisions and earn the trust of your engineering partners.</li><li>Experience building products that are extensible and can scale</li><li>A strategic mindset for defining and prioritizing a platform roadmap that aligns with broader company goals, while balancing internal and external customer needs.</li><li>Exceptional communication and collaboration skills to effectively partner with engineering, design, and senior leadership. You can articulate complex technical topics to a wide range of audiences and build buy-in for your vision.</li></ul><p><strong>Benefits</strong></p><p>We pride ourselves in recognizing our employees. Here are some examples of our benefits program:</p><ul><li>Pre-IPO Stock Options</li></ul><ul><li>Medical, Dental &amp; Vision care</li><li>401(k)</li><li>Life Insurance</li><li>Paid time off</li><li>Referral Program</li><li>Rewards and Recognition Program</li></ul><p></p><p><em>The base compensation range for this role is USD 120,000 - 215,000 per year. Total compensation includes bonus opportunity and equity, and will vary based on candidate location.</em></p>"},{"title":"シニアテクニカルサポートエンジニア（日本）","shortcode":"EE71AC85D6","code":"","employment_type":"Full-time","telecommuting":true,"department":"060000 Customer Success","url":"https://apply.workable.com/j/EE71AC85D6","shortlink":"https://apply.workable.com/j/EE71AC85D6","application_url":"https://apply.workable.com/j/EE71AC85D6/apply","published_on":"2026-10-09","created_at":"2026-10-09","country":"Japan","city":"Tokyo","state":"Tokyo","education":"Bachelor's Degree","experience":"Mid-Senior level","function":"","industry":"Information Technology and Services","locations":[{"country":"Japan","countryCode":"JP","city":"Tokyo","region":"Tokyo","hidden":false}],"description":"<p>急成長を続けるサイバーセキュリティのグローバルリーダーで、私たちと一緒に働きませんか。当社のプラットフォームは、業界を代表する企業から信頼を得ています。世界有数の大企業や政府機関に加え、世界トップクラスのMSSPの30%以上が当社のプラットフォームを利用しています。当社は最先端のAIと自動化技術を活用し、高度なサイバー脅威から組織を守る最前線に立っています。多様性、オープンさ、協調を大切にする企業文化のもとで創造性とイノベーションを育み、市場に確かなインパクトをもたらしています。</p><p>このたび、当社のSIEMおよびサイバーセキュリティプラットフォームについて、日本市場向けの高度なテクニカルサポート業務に主体的に携わっていただくシニアテクニカルサポートエンジニアを募集します。本ポジションでは、顧客のエスカレーション対応、複雑な障害対応（ブレイクフィックス）のトラブルシューティング、そしてオペレーションの品質向上を担当していただきます。深い技術的知見を持ち、重大度の高いインシデント対応で力を発揮できる方を求めています。本ポジションはリモート勤務ですが、顧客との打ち合わせのために出張が発生する場合があります。</p><p><em>※選考プロセスの一環として、当社チームとの対面面接をお願いする場合があります。</em></p><p><strong>技術対応・エスカレーション管理</strong></p><ul><li>重大かつ影響の大きい顧客の問題について、<strong>主要なエスカレーション窓口</strong>を務めていただきます</li><li>以下のような複雑な障害対応について、<strong>ハンズオンでのトラブルシューティング</strong>を主導・実施していただきます </li><ul><li>SIEMパイプライン、ログの取り込み、パース、正規化</li><li>ネットワークセキュリティ、IDS/IPS、エンドポイント、クラウドのテレメトリ</li><li>パフォーマンス、スケーラビリティ、データ整合性の問題</li></ul><li>オンコールや週末対応を含む<strong>サポートチケットのローテーション</strong>に直接参加していただきます</li><li>根本原因分析（RCA）を推進し、是正措置と再発防止策が確実に実施されるようにしていただきます</li></ul><p><strong>顧客対応</strong></p><ul><li><strong>重大度1（Severity 1）や業務に影響するインシデント</strong>の発生時に、顧客と直接やり取りしていただきます</li><li>セキュリティチーム、アーキテクト、経営層と、明確かつ自信を持ってコミュニケーションを取っていただきます</li><li>顧客の期待値を調整し、状況報告を行い、インシデント解決のための会議を主導していただきます</li><li>技術的な調査結果を、顧客が実行できる具体的なアドバイスに落とし込んでいただきます</li></ul><p><strong>部門横断の連携</strong></p><ul><li><strong>エンジニアリング、プロダクト、DevOps、SOCの各チーム</strong>と緊密に連携していただきます</li><li>新しいリリースについて、サポートのしやすさや運用準備の観点から提言していただきます</li><li>顧客の課題から得たフィードバックを共有し、製品改善につなげていただきます</li><li>リリースの検証、アップグレード、複雑な顧客環境への導入を支援していただきます</li></ul><p><strong>Requirements</strong></p><p><strong>応募要件</strong></p><p><strong>技術スキル</strong></p><p>以下について深い理解をお持ちの方：</p><ul><li>SIEMのアーキテクチャとログパイプライン</li><li>ネットワークプロトコル（TCP/IP、DNS、HTTP、Syslog）</li><li>Linuxシステム、トラブルシューティング、パフォーマンスチューニング</li></ul><p>以下の実務経験をお持ちの方：</p><ul><li>ログのパースと正規化（正規表現、JSON、CEF、LEEF）</li><li>クラウドプラットフォーム（AWS、Azure、GCP）</li><li>セキュリティ技術（ファイアウォール、IDS/IPS、EDR、IAM）</li><li>分散システム全般にわたる高いトラブルシューティング能力</li></ul><p><strong>歓迎要件</strong></p><ul><li>エンタープライズ企業またはMSSPの顧客をサポートした経験</li><li>SOC運用またはインシデントレスポンスの経験</li><li>Elasticsearch、Kafka、Kubernetesまたは類似のプラットフォームに関する知識</li><li>24時間365日体制のグローバルサポート環境での業務経験</li></ul><p><strong>経験</strong></p><ul><li>テクニカルサポート、システムエンジニアリング、またはセキュリティ運用で5年以上の経験</li><li>SIEM、サイバーセキュリティ、または大規模なオブザーバビリティ（可観測性）プラットフォームに関する豊富な経験</li></ul>"}]}