# Sales Executive

> Appolonia City · Oyibi, Ghana · — · Posted 2026-06-03

**Workplace:** on_site

**Department:** Utilities Department

## Description

Under the general direction of the Customer Service Executive, you will act as the main point of contact in all matters relating Appolonia Connect - Telecom client concerns and needs.

·       Serve as the lead point of contact for all Telecom customer account management matters

•       Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

•       Take ownership of customer issues and follow problems through to resolution in accordance with the customer service charter.

•       Continuously improve customer service experience, create engaged customers and facilitate organic growth for the Telecom customer base over time.

•       Liaise with the technical team to undertake new connections and re-connections to Appolonia Connect Telecom fibre

•       Support all regulatory activities that are necessary to operate and maintain the Telecom Business

•       Work closely with the Utilities Manager to implement and manage the Telecom Billing and Revenue Management System to ensure profitability.

•       Provide accurate, insightful and timely reports, memos and presentations as requested by the management

•       Establish and maintain effective working relationships with staff, other departments, regulatory agencies, consultants and customers. Responds to requests for information and meets commitments with reasonable time.

•       Creativity by being able to compose creative ways to increase brand awareness and build brilliant relationships with the clients.

•       Monitor all communication channels to ensure proper follow up is done to resolve inquiries promptly

•       Develop a keen understanding of telecom objectives, audiences, and competitive landscape, to ensure sales success.

•       Conform with and abide by all written and non-written regulations, policies, work procedures and instructions; ensure conformance and conforms to all safety rules and ensures use of all appropriate safety equipment.

•       Perform other duties as assigned

## Requirements

**Hard skills and experience:**

1.Degree in Business Administration, Sales, Marketing or relevant field

2\. Proven work experience as an Account Manager, Sales Officer or equivalent

3\. Solid experience with CRM software

**Soft skills:**

1\. Mature, pragmatic and flexible.

2\. Team player but comfortable working autonomously.

3\. Strong written and verbal communication skills.

4\. Rigorous and organised approach.

5\. Good attention to detail.

6\. Hands-on, ready to roll up the sleeves.

7\. Ability to multi-task, establish priorities, and maintain organisation in a rapidly changing environment.

**Personal characteristics:**

1\. High energy.

2\. Result-oriented.

3\. Strong work ethic.

## Apply

[Apply at Appolonia City](https://apply.workable.com/appolonia-city/j/7AE05B3823/apply)

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