# Quality Manager (Food Production)

> ARVO · Bonnievale, South Africa · Full-time · Posted 2026-09-07

**Salary:** unknown currency 600,000–660,000

**Workplace:** on_site

**Department:** Libstar

## Description

Quality Manager

**Location:** Montagu, Western Cape  
**Employment Type:** Permanent, Full-Time  
**Reports To:** Technical Manager  
**Salary:** R50,000 – R55,000 per month CTC

Job Overview

Our client, a well-established food manufacturing business within the FMCG industry, is seeking an experienced and hands-on **Quality Manager** to join their team in Montagu.

The Quality Manager will take ownership of quality control, food safety and compliance across the manufacturing environment, ensuring the consistent delivery of safe, high-quality products.

This is a hands-on management position suited to a resilient and operationally focused quality professional who can lead teams, drive standards and maintain a strong food safety culture in a fast-paced manufacturing environment.

Key Responsibilities

### Manufacturing & Process Control

-   Manage adherence to GMP, hygiene, sanitation, pest control and foreign body prevention programmes.
-   Ensure agreed production processes, SOPs and quality limits are implemented and maintained.
-   Support product release and quality-related decision-making.
-   Monitor and verify process controls.
-   Manage change control processes within the facility.
-   Maintain good laboratory practices and validated testing methods.

### HACCP & Risk Management

-   Act as second-in-charge to the Food Safety Team Leader.
-   Ensure effective implementation of process controls for identified food safety hazards.
-   Manage CCPs and OPRPs, including verification and performance trending.
-   Maintain effective traceability systems and ensure required testing is conducted.

### Raw Material & Supplier Quality

-   Manage incoming raw materials against agreed specifications.
-   Manage supplier non-conformances and identify trends for supplier performance reviews.
-   Work with the warehouse team to manage stock-age reporting.
-   Ensure effective FIFO/FEFO practices across warehouses.

### Customer Complaints

-   Own the customer complaint management process on relevant customer portals.
-   Investigate complaints using root-cause analysis tools such as 5 Why and Fishbone.
-   Prepare timely corrective-action responses.
-   Monitor complaint trends and drive continuous improvement.

### Team Leadership & Food Safety Culture

-   Lead and develop QC teams.
-   Ensure disciplined execution of quality and food safety responsibilities.
-   Support the development and delivery of training relating to food safety, hygiene, allergens and customer requirements.
-   Champion a **right-first-time** culture across departments.
-   Build a positive, accountable and high-performance working environment.

### Audits & Compliance

-   Support and manage customer audits and inspections.
-   Coordinate third-party audits, including BRCGS, IBL and ZA audits.
-   Manage internal audit and verification programmes.
-   Lead audits in the absence of the Technical Manager.
-   Ensure non-conformances are closed within required timelines.
-   Manage CAPA, root-cause analysis and effectiveness reviews.
-   Maintain constant audit readiness.

### Reporting

-   Provide input into management reviews and Food Safety Team meetings.
-   Monitor and report on quality and food safety KPIs, including:

-   Facility quality and food safety performance
-   Customer complaints
-   CCP compliance
-   Supplier performance
-   Incoming material quality

Who Should Apply?

This role is ideally suited to an experienced **Quality Manager, Quality Assurance Manager, QC Manager or senior quality professional** from the food manufacturing/FMCG sector who is ready to take ownership of quality and food safety across a busy manufacturing environment.

The successful candidate will be hands-on, resilient and confident enough to lead teams, influence production and maintain high standards while balancing operational requirements.

Compensation

**R50,000 – R55,000 per month CTC**, depending on experience and suitability.

Working Hours

Permanent, full-time position based in **Montagu, Western Cape**.

## Requirements

Requirements

-   **Degree in Food Science, Food Technology, Chemistry, Biotechnology or a related field.**
-   Advanced training in food safety systems, such as **BRCGS, IBL or FSSC 22000.**
-   Minimum **3 years' experience in a factory QC environment**, with a proven track record.
-   Strong understanding of food safety, quality systems and manufacturing environments.
-   Experience with audits, CAPA and root-cause analysis.
-   Strong leadership and team management capabilities.
-   Excellent communication and interpersonal skills.
-   Strong attention to detail and organisational ability.
-   Ability to make independent decisions and take ownership.
-   Comfortable working under pressure in a fast-paced environment.
-   Strong computer literacy and an affinity for technology and online customer platforms.

## Apply

[Apply at ARVO](https://apply.workable.com/arvo/j/1E3EC86CEC/apply)

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