# Service Writer

> ASCO Equipment · Euless, United States · — · Posted 2025-11-19

**Workplace:** on_site

**Department:** Service

## Description

ASCO Equipment has a career opportunity for a **Service Writer** in **Euless, Texas**. Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.

### Responsibilities:

-   Positively take ownership of customer experience 
-   Manage work orders: open, close, post time, enter notes and monitor progress 
-   Prepare accurate estimates for costs of repairs and present to customer  
-   Monitor and Manage accounts receivables 
-   Clearly and effectively communicate to customers, technicians and service manager 
-   Provide status updates on: work orders, troubleshooting, technician progress & general questions 
-   Monitor phones for field technician and customer calls 
-   Various other administrative duties

## Requirements

-   2+ years of experience as a heavy equipment service technician or service writer  
-   Ability to work in a fast paced/high volume dealership 
-   Detail oriented, time management, and teamwork skills 
-   Excellent customer service and communication skills 
-   Proficient computer skills, and experience with G-Suite & other service programs 
-   A personal dedication to work safety and accountability

## Benefits

### Why Join Team ASCO?

Compensation & Benefits:

-   100% paid health insurance, 401(k) + profit sharing, and paid holidays

-   Paid Training & Advancement Opportunities

Unique Perks:

-   ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values:

-   Honor God
-   Develop People
-   Pursue Excellence
-   Grow Profitably

### Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

## Apply

[Apply at ASCO Equipment](https://apply.workable.com/asco-equipment/j/662DE71E05/apply)

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