# Warranty Administrator/Service Writer

> ASCO Equipment · Manor, United States · — · Posted 2026-11-02

**Workplace:** on_site

**Department:** Service

## Description

ASCO Equipment has career opportunities for an experienced **Warranty Administrator/Service Writer** in **Manor, Texas**. The Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.

### Responsibilities:

-   Submit and track warranty claims to various manufacturers and insurance providers. 
-   Provide documentation and technical information as required to ensure claim is paid. 
-   Work closely with a team of technicians, service writers, and supervisors. 
-   Report reasons for denial of claims to ensure processes are developed to correct problems. 
-   Review with service manager or customer reason for denial of warranty claims. 
-   Communicate directly with manufacturer to discuss policy or goodwill claims. 
-   Produce various monthly reporting to management. 
-   Register equipment with manufacturer to begin warranty. 
-   Provide quote or purchase extended warranty through various vendors.

## Requirements

-   3+ years of experience as a heavy equipment warranty administrator preferred.  
-   3+ years of experience as a heavy equipment service technician or service writer. 
-   Ability to work in a fast paced/high volume environment. 
-   Detail oriented and team player work style.  
-   Excellent customer service and interpersonal communication skills.
-   Intermediate computer skills, familiarization with Google suite products.  
-   Good time management skills to meet all warranty claim deadlines.

## Benefits

### Why Join Team ASCO?

Compensation & Benefits:

-   Paid Training & Advancement Opportunities
-   100% employer-paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks:

-   ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values:

-   Honor God
-   Develop People
-   Pursue Excellence
-   Grow Profitably

### Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

## Apply

[Apply at ASCO Equipment](https://apply.workable.com/asco-equipment/j/CC0E353A52/apply)

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