# Customer service - Emirati only

> Asico · Dubai, United Arab Emirates · Full-time · Posted 2026-05-06

**Workplace:** on_site

## Description

### **Job Summary**

We are seeking motivated and customer-oriented UAE Nationals to join our team as Entry-Level Customer Service Representatives under our Emiratization program. This role is designed to provide fresh graduates and early-career professionals with hands-on experience in customer engagement, problem-solving, and business operations while contributing to exceptional customer experiences.

### **Key Responsibilities**

-   Serve as the first point of contact for customers via phone, email, chat, or in-person interactions
-   Address customer inquiries, provide accurate information, and resolve issues efficiently
-   Escalate complex or unresolved issues to the appropriate departments
-   Maintain accurate records of customer interactions in CRM systems
-   Follow up with customers to ensure satisfaction and issue resolution
-   Support administrative tasks such as order processing, account updates, and service requests
-   Adhere to company policies, service standards, and performance metrics

## Requirements

### **Requirements & Qualifications**

-   **UAE National (Emirati) – Mandatory**
-   High school diploma or Bachelor’s degree in Business Administration or related field preferred
-   0–2 years of experience (fresh graduates are encouraged to apply)
-   Strong communication skills in **Arabic and English** (written and spoken)
-   Basic computer skills (MS Office; familiarity with CRM systems is an advantage)
-   Positive attitude, willingness to learn, and strong work ethic

## Apply

[Apply at Asico](https://apply.workable.com/asico/j/134EB14175/apply)

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