# Spa and Therapy Manager | AYANA BALI

> AYANA Hospitality · Bali, Indonesia · Full-time · Posted 2026-04-24

**Workplace:** on_site

**Department:** Spa & Wellness

## Description

We are in search of talented with an energetic personality, yet elegant that fulfill the requirements for a Spa and Therapy Manager to work with our Spa team at the finest 5-star luxury resort in Bali.

### Responsibilities

-   Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
-   Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
-   Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
-   Monitor and evaluate guest feedback to continuously improve the spa experience.
-   Train and motivate spa staff, providing coaching and guidance as needed.
-   Collaborate with other departments within the resort to ensure a seamless guest experience.
-   Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
-   Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
-   Handle any guest complaints or issues in a timely and satisfactory manner.
-   Ensure compliance with all health and safety regulations.
-   Contribute to the development and implementation of the resort's sustainability initiatives.

## Requirements

-   Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
-   Proven experience as a Spa Manager or similar role.
-   Excellent leadership and management skills.
-   Strong customer service orientation.
-   Ability to multitask and work in a fast-paced environment.
-   Excellent communication and interpersonal skills.
-   Knowledge of spa treatments and products.
-   Fluency in English, both written and spoken.
-   Experience in a luxury hotel or resort is preferred.

-   Certified as a Spa Therapist with spa certification and other wellness related certification is advantage
-   Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
-   Diploma in Hospitality or other relevant fields

## Apply

[Apply at AYANA Hospitality](https://apply.workable.com/ayana/j/89E714D1B6/apply)

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