# Front Office Manager

> AYANA Hospitality · West Karawang, Indonesia · Full-time · Posted 2026-03-13

**Workplace:** on_site

**Department:** DELONIX Karawang

## Description

AYANA Hospitality is seeking a skilled and motivated Front Office Manager to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for ensuring a welcoming and efficient front desk operation. You will oversee reception staff, manage guest inquiries and reservations, and ensure that our service standards are consistently met. Your leadership will inspire a team that is dedicated to providing outstanding customer service while maintaining a professional and courteous atmosphere.

## Requirements

-   Minimum of 2 years of experience in a front office management role in the hospitality industry
-   Bachelor's degree in Hospitality Management or a related field
-   Strong knowledge of hotel management software (e.g., OPERA)
-   Outstanding communication and organizational skills
-   Ability to resolve conflicts and handle guest complaints effectively
-   Strong leadership and team management skills
-   Have experience with brand standard audit
-   Fluency in English, both written and spoken; additional languages are a plus

## Benefits

-   Health Insurance
-   Dormitory for sharing
-   Great Environment

## Apply

[Apply at AYANA Hospitality](https://apply.workable.com/ayana/j/AF18ADC8A3/apply)

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