# Room Controller | AYANA Midplaza, JAKARTA

> AYANA Hospitality · Central Jakarta, Indonesia · — · Posted 2026-07-09

**Workplace:** on_site

**Department:** AYANA Jakarta

## Description

Responsible for the maintenance and control of the hotel’s room inventory. Responsible for coordinating the day-to-day operation of the Front Office with regard to room inventory, i.e., organizing guest room moves, controlling sell-out days, and supervising upgrades.

## Requirements

-   Minimum Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field.
-   At least **2–3 years of experience** as a Room Controller, Front Office Supervisor, or similar role in a **4-star or 5-star luxury hotel**.
-   Strong knowledge of Front Office operations, room inventory management, and room allocation strategies.
-   Proficient in Property Management Systems (PMS) such as **Opera PMS**; knowledge of Opera Cloud is an advantage.
-   Excellent understanding of room status, guest preferences, VIP handling, and room blocking procedures.
-   Strong coordination skills with Housekeeping, Engineering, Reservations, and Guest Services to ensure seamless room readiness.
-   Detail-oriented with excellent organizational and problem-solving abilities.
-   Able to work under pressure, prioritize tasks, and make sound decisions in a fast-paced environment.
-   Excellent communication and interpersonal skills with a guest-focused mindset.
-   Fluent in English, both spoken and written; additional foreign language proficiency is an advantage.
-   Flexible to work shifts, weekends, and public holidays.
-   Well-groomed, professional appearance, and committed to delivering exceptional luxury guest experiences.

## Apply

[Apply at AYANA Hospitality](https://apply.workable.com/ayana/j/DA0DF57C1F/apply)

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