# Corporate customer service Officer -Bahrain

> Bank of Jordan · Manama, Bahrain · Full-time · Posted 2026-05-05

**Workplace:** on_site

**Department:** Corporate & Institutional Banking

## Description

-   Serve as the main point of contact for corporate clients, handling requests, inquiries, and complaints efficiently.
-   Process and follow up on client transactions by coordinating with internal departments to ensure timely execution.
-   Promote and cross-sell banking products and digital services to enhance client engagement and utilization.
-   Monitor client accounts and credit facility usage, ensuring optimal utilization aligned with targets.
-   Deliver a full range of corporate banking services, including account management, transfers, trade finance, guarantees, and documentation.
-   Ensure accuracy, completeness, and compliance of all client requests before processing.
-   Maintain ongoing communication with clients and internal stakeholders to support service delivery.
-   Prepare reports and support continuous improvement of service quality.
-   Participate in business continuity activities and support operational resilience.

## Requirements

-   Bachelor’s degree in Business Administration, Banking, or a related field
-   Minimum of 3 years’ experience in banking or customer service
-   Preferably experienced in dealing with corporate clients and commercial/industrial sectors
-   Good command of English
-   Strong knowledge of banking products and services
-   Good understanding of internal policies, procedures, and regulatory requirements in Bahrain
-   Familiarity with international trade and banking practices
-   Proficient in computer systems and banking applications
-   Cross-selling and sales skills
-   Strong planning and organizational abilities
-   Ability to handle client complaints effectively within delegated authority
-   Strong communication and interpersonal skills
-   Ability to work under pressure

## Apply

[Apply at Bank of Jordan](https://apply.workable.com/bank-of-jordan/j/0217C869C3/apply)

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