# Junior IT Desktop Support

> Barfoots of Botley · Chichester, United Kingdom · Full-time · Posted 2026-10-12

**Workplace:** on_site

**Department:** IT

## Description

**The Role**                                                                                                              

Are you passionate about technology, enjoy solving problems and looking for an opportunity to kick-start your career in IT?

We're looking for an enthusiastic and motivated team player to join our friendly IT team at Barfoots.

This is a fantastic entry-level opportunity to gain hands-on experience in a busy, multi-site business. Working alongside experienced IT professionals, you'll provide day-to-day technical support to colleagues, help maintain our IT systems and equipment, and develop valuable skills across a range of technologies.

Whether you're leaving education, have recently completed an IT qualification or are looking to take your first steps into the industry, we'd love to hear from you

**Key Responsibilities**

-   Provide first-line IT support to colleagues via telephone, remotely and in person
-   Answer incoming IT support calls, logging and managing requests through the IT Helpdesk
-   Keep the Helpdesk and users updated on the progress of support requests
-   Assist diagnosing hardware, software & general IT issues, coordinating repairs where necessary
-   Set up, install and configure laptops, PCs, mobile devices and other IT equipment
-   Support routine maintenance, software updates and system checks
-   Assist with user account administration, password resets and access permissions
-   Liaise with external IT providers when additional technical support is required
-   Maintain accurate records of support activities, actions taken and time spent
-   Assist with IT training and guidance for colleagues
-   Support the wider IT team with system upgrades, projects and improvements

**NO AGENCIES PLEASE**

## Requirements

**Required Knowledge/Experience:**

**What We're Looking For**

We're more interested in your enthusiasm, attitude and potential than extensive experience.

Ideally, you'll have:

-   GCSEs or equivalent, preferably including English, Maths and IT
-   An IT-related qualification (A Level, BTEC, T Level or equivalent) would be an advantage
-   Basic knowledge of Microsoft Windows, Microsoft 365 and computer hardware
-   A genuine interest in IT, technology and troubleshooting
-   Good communication and customer service skills
-   A logical approach to problem-solving and good attention to detail
-   A positive attitude, willingness to learn and ability to work as part of a team

**Required Knowledge/Experience:**

-   Microsoft Windows 10/11 Operating System
-   Microsoft Office Applications
-   Desktop PC and Laptop Hardware
-   Anti-Virus Technologies
-   Cloud technologies
-   Apple mobile devices
-   General understanding of wireless technology
-   UK Driving Licence

**Training & Development**

At Barfoots, we are committed to continuous improvement and endeavour to support internal progression & development opportunities wherever possible. Our Silver Investors in People award status is testament to our dedication towards continuously improvement learning and progression opportunities for all.

## Benefits

**Why Work for Barfoots?**

-   Investors In People Silver Award status
-   Company pension scheme
-   Life Assurance
-   24/7 On line GP access
-   Employee Assistance Program
-   Benefits Platform
-   Development opportunities
-   Discounted leisure membership
-   Discounted vegetable box scheme
-   Cycle to work scheme
-   Free onsite parking
-   Approved training centre for Highfield qualifications
-   Rapidly growing company
-   Committed to Sustainability

## Apply

[Apply at Barfoots of Botley](https://apply.workable.com/barfoots-of-botley-2/j/AF91C859A7/apply)

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