# Senior Specialist - D365 Administrator

> Belmont Lavan Ltd · Portland, United States (Hybrid) · Contract · Posted 2026-06-16

**Workplace:** hybrid

## Description

We are seeking an experienced and strategic **Senior D365 Systems Administrator** to join a global Microsoft Dynamics 365 Operations team. This role is critical in ensuring the stability, performance, and continuous improvement of a cloud-based ERP environment supporting global business operations.

You will take ownership of complex functional areas within Microsoft Dynamics 365 Finance & Operations (D365 F&O), act as a senior escalation point for system issues, and lead initiatives that enhance system reliability and efficiency. This position combines hands-on technical expertise with functional ERP knowledge, stakeholder collaboration, and operational leadership.

The role is ideal for someone who thrives in complex environments, enjoys solving high-impact system challenges, and is passionate about driving continuous improvement in enterprise systems.

## Requirements

### ERP System Support & Stability

-   Act as a senior escalation point for Microsoft Dynamics 365 Finance & Operations platform issues.
-   Ensure the stable and uninterrupted operation of core business systems supporting global operations.
-   Lead functional investigations during system outages and incidents, identifying root causes and proposing immediate workarounds to maintain business continuity.
-   Conduct detailed root cause analysis for recurring or complex system issues and define long-term corrective actions.Functional Ownership & System Configuration

-   Take ownership of complex functional areas within D365 F&O, including (but not limited to) Order-to-Cash and Advanced Warehouse Management.
-   Maintain, configure, and optimise ERP system functionality to ensure alignment with business requirements.
-   Collaborate with technical and business stakeholders to evaluate and implement configuration changes that improve system performance and stability.

Continuous Improvement & Innovation

-   Identify opportunities to improve system efficiency, reliability, and scalability.
-   Proactively contribute to system optimisation initiatives and internal knowledge sharing practices.
-   Challenge existing processes and drive enhancements to improve overall ERP functionality and user experience.
-   Support the development and maintenance of best practices and operational documentation.

Project & Delivery Management

-   Lead functional workstreams and sub-projects from initiation through to delivery.
-   Manage deliverables, timelines, dependencies, and coordination with internal teams and external partners.
-   Ensure successful implementation of system enhancements and functional changes.
-   Support cross-functional ERP initiatives within a global transformation environment.

Stakeholder Collaboration

-   Work closely with senior technical teams, business stakeholders, and external vendors.
-   Translate business requirements into functional system solutions and improvements.
-   Facilitate discussions to align system capabilities with operational and strategic business needs.
-   Act as a trusted advisor on D365 functional capabilities and system optimisation.

Incident Management & On-Call Support

-   Participate in an on-call rotation to provide after-hours support for critical incidents.
-   Ensure timely response and resolution of high-priority system issues.
-   Support incident communication and escalation processes during major outages.

Required Qualifications

-   Proven experience working with Microsoft Dynamics 365 Finance & Operations (D365 F&O).
-   Strong background in ERP system administration, functional support, or application support roles.
-   Experience supporting complex enterprise systems in a global or multi-region environment.
-   Hands-on knowledge of functional ERP processes such as Order-to-Cash and Warehouse Management.
-   Experience in incident management, root cause analysis, and production support environments.

Skills & Competencies

-   Deep understanding of Microsoft Dynamics 365 F&O functional architecture
-   Strong problem-solving and analytical skills
-   Ability to diagnose and resolve complex system issues
-   Experience with ERP configuration and functional troubleshooting
-   Strong stakeholder management and communication skills
-   Ability to work under pressure in high-severity incident scenarios

## Apply

[Apply at Belmont Lavan Ltd](https://apply.workable.com/belmont-lavan-ltd/j/2771D7CB9E/apply)

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