# Intake Coordinator

> Best Home Health Providers, Inc. · Hayward, United States · Full-time · Posted 2026-10-05

**Salary:** USD 22–25

**Workplace:** on_site

**Department:** Operations

## Description

At Best Home Health Providers Inc., we've gone from treating 10 patients to thousands of patients all throughout the Bay Area and beyond in just 6 years. We've won awards for our high-quality care with patients and continue to grow rapidly. At Best, you and the patients aren't a number.

Our mission is to ensure a smooth transition for patients returning home from medical facilities by offering expert guidance throughout their recovery journey.

Are you organized, people-focused, and passionate about helping patients get the care they need? Join our team as an Intake Coordinator and play a key role in guiding patients from hospital to home. You'll be the first point of contact for patients, families, and referral partners — coordinating care, verifying coverage, and setting the foundation for an excellent home health experience.

We value teamwork, empathy, and a commitment to high-quality service, all aimed at putting patients and their families at ease during their recovery. If you are passionate about making a positive impact in patients' lives and working in a supportive and family-oriented atmosphere, we encourage you to join us in providing exceptional home health care.

**Please note that this is a Non-Exempt role at $22 to $25/hr.**

**Responsibilities**

-   Evaluate referred patients and gather required documentation, including history and physicals and Face-to-Face verifications
-   Verify insurance coverage and obtain prior authorizations for home health services
-   Coordinate with hospital discharge planners, case managers, and clinical teams to support safe, timely transitions home
-   Interview patients and families to understand home needs and build a clear picture for the care team
-   Complete and maintain accurate referral records and intake documentation
-   Serve as a liaison between our organization, hospitals, and insurance providers
-   Track referral data, attend team meetings, and keep leadership informed of any delays in care
-   Perform other duties as required for patient services

## Requirements

-   At least 18 years of age
-   High school diploma required; prior experience in medical administrative support preferred
-   Strong written and verbal communication skills, including a professional phone presence
-   Comfort with computers, data entry, and standard office software
-   A friendly, professional demeanor and a talent for building strong relationships with patients, families, and referral partners
-   Strong organization and the ability to juggle multiple priorities with ease
-   Reliable personal vehicle and valid driver's license

## Benefits

-   Generous PTO Policy
-   Wellness Days
-   Paid Sick Days
-   Paid Bereavement Leave
-   Skills Training & Development
-   Company Social Events
-   Referral Bonus
-   401(k) With A Company Match
-   Health Insurance (Medical, Dental, and Vision Options)
-   FSA

## Apply

[Apply at Best Home Health Providers, Inc.](https://apply.workable.com/best-home-health-providers/j/BE7BBF6F65/apply)

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