# Customer Support Specialist (Greek Market)

> Best Service Team · Greece (Remote) · Full-time · Posted 2026-05-18

**Workplace:** remote

**Department:** Greek

## Description

### **Ειδικός Εξυπηρέτησης Πελατών; Έλα στην BST και ξέχασε για πάντα το «ταπεράκι».** 🥘

Ψάχνουμε **Support Cracks** για **remote** εργασία στον κλάδο του online betting. Αν είσαι ο άνθρωπος που εκτιμά την ελευθερία του όσο έναν καλό μεσημεριανό ύπνο, αν σιχαίνεσαι το «δήθεν» του γραφείου και το air condition στους 18°C ενώ έξω έχει καύσωνα, και αν θέλεις να έχεις τη δική σου κουζίνα δίπλα σου… τότε αυτή η ευκαιρία είναι για σένα!

### **The Mission**

At **Best Service Team (BST)**, we don’t just close tickets; we build bridges. We provide high-impact, B2B service solutions for the digital age. As a **remote-first, international team**, we help world-class brands deliver seamless customer experiences through a blend of cutting-edge expertise and genuine empathy.

### **What is BST?**

BST is a dedicated provider specializing in the intersection of **technology and human interaction**. We operate globally, bringing together diverse cultures and behaviors to solve complex challenges within the **online gaming industry**. If you thrive in fast-paced, tech-driven environments, you’ve found your home.

### Responsibilities

-   Act as the first point of contact for Greek-speaking customers via phone, email, and chat.
-   Provide accurate information and solutions to customer inquiries in a timely manner.
-   Listen actively to customer issues and concerns, demonstrating empathy and understanding.
-   Document customer interactions and feedback in our customer relationship management (CRM) system.
-   Collaborate with team members and other departments to resolve complex customer issues.
-   Participate in training and development sessions to enhance product knowledge and customer service skills.
-   Maintain a positive and professional demeanor while handling customer complaints or challenges.

## Requirements

-   Fluency in Greek and English, both written and spoken.
-   Previous experience in customer support or a related field is preferred.
-   Strong communication skills, with the ability to convey information clearly and effectively.
-   Proficiency in using computer applications and customer service software.
-   Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
-   Strong problem-solving skills and a customer-first mindset.
-   Availability to work flexible hours, including weekends and holidays if needed.

## Benefits

-   Join us on an exciting journey to shape and revolutionize a new brand in the market[](mailto:maria.garshina@neo.gg)
-   Kick off your birthday month with a bang! Enjoy a fully paid day off, €100 to make your day special, and heartfelt wishes from your team.
-   Receive 100% of your salary for 14 days of sick leave per year.
-   Enhance your language skills with our free online English courses.
-   Join our complimentary Book Club sessions, available in Russian & English
-   Experience lively virtual team-building activities—because work should be fun!
-   Annual Leave: 18 working days per year  
      
    Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!

## Apply

[Apply at Best Service Team](https://apply.workable.com/bestserviceteam/j/9061333C70/apply)

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