# Reactive Services Executive

> Biffa Waste Services · Aylesbury, United Kingdom (Hybrid) · Full-time · Posted 2026-05-22

**Salary:** GBP 25,350–25,350

**Workplace:** hybrid

**Department:** Operations

## Description

### **Reactive Services Executive**

-   **Aylesbury with Hybrid Working** _**(2 days office and 3 days WFH)**_
-   **Full Time and Permanent**
-   **Working 3 rotating shifts between 7am – 7pm (15% shift allowance)**
-   **Weekends/Bank holiday working on a scheduled rota basis**

**A quick look at the role.**

The role of Reactive Services Executive is a support role, providing a positive and proactive service to corporate customers and domestic customers with one-off or specialist clearance requirements. Setting up contracts, raising purchase orders, inbound and outbound telephone calls and emails, escalations and account management.

We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful but training is available for the right applicant.

**Here's why you'll love it at Biffa**

-   Career development , training and coaching - because if you don't grow, we don't grow
-   Quarterly Bonus Scheme
-   Generous pension
-   Cycle to work scheme
-   Free Parking
-   Medical and dental scheme for you and your family
-   24 days holiday a year plus Bank Holiday days _and_ the opportunity to buy and sell holiday
-   Biffa Perkz - high street discounts for you and your family
-   Pioneering family-friendly policies

**We're here to change the way people think about waste**

Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that's always rewarding, often challenging , but never dull.

**Dedicated to Diversity**

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.[](https://apply.workable.com/biffa/j/A3ECAE97B7/apply/)

## Apply

[Apply at Biffa Waste Services](https://apply.workable.com/biffa/j/1A600B1366/apply)

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