# Sales Director

> Biffa Waste Services · United Kingdom (Remote) · — · Posted 2026-08-27

**Workplace:** remote

**Department:** Specialist Services

## Description

### Sales Director – Specialist Services

-   **Location:** National
-   **Division:** Specialist Services
-   **Reports to:** Divisional Managing Director – Specialist Services
-   **Internal opportunity:** Open to current Biffa employees only. External applications will not be considered.

### Role Purpose

-   Lead the sales strategy and sales function across Specialist Services.
-   Deliver sustainable revenue and margin growth across Hazardous Waste, MWS and the wider Specialist Services offering.
-   Lead and develop the Specialist Services Business Development team, creating a high-performance and accountable sales culture.
-   Develop strategic customer relationships and identify new markets, sectors and growth opportunities.
-   Work closely with operational, technical and commercial teams to develop compelling, compliant and operationally deliverable customer solutions.
-   Champion the full Specialist Services proposition across Biffa and the external market.

### Key Responsibilities

-   Set and deliver the Specialist Services sales strategy and go-to-market approach.
-   Own sales performance, pipeline, forecasting, conversion and new business delivery.
-   Lead, coach and develop the Specialist Services Business Development team.
-   Establish consistent sales disciplines, KPIs, governance and pipeline management.
-   Identify and develop new markets, sectors and strategic growth opportunities.
-   Lead the development of major and complex sales opportunities across Specialist Services.
-   Build strong, sustained relationships with strategic customers and senior decision-makers.
-   Provide leadership and oversight of major bids and tenders.
-   Work closely with Operations and Technical teams to ensure customer propositions are commercially attractive, technically compliant and operationally deliverable.
-   Drive cross-selling by connecting customer requirements with the full breadth of Specialist Services and wider Biffa capabilities.
-   Maintain a strong focus on quality of revenue, margin and long-term customer value alongside top-line growth.
-   Provide high-quality sales forecasting, market insight and performance reporting to the Specialist Services leadership team.
-   Build talent, succession and sales capability within Biffa.
-   Promote a strong customer, performance and growth culture.

### Essential Experience

-   Current Biffa employee with strong knowledge of the Biffa business and operating environment.
-   Significant sales or commercial leadership experience within a B2B environment.
-   Proven track record of delivering revenue growth and winning new business.
-   Experience leading and developing high-performing sales or business development teams.
-   Strong commercial acumen with an understanding of pricing, margin, risk and value creation.
-   Experience developing complex customer propositions involving multiple operational and commercial stakeholders.
-   Strong customer relationship management capability, including experience engaging with senior decision-makers.
-   Strong understanding of waste, recycling, logistics, industrial or related service environments.
-   Excellent stakeholder management with the ability to influence and collaborate across Biffa.
-   Strategic, commercially focused and data-driven leadership style.
-   Strong communication, influencing and negotiation skills.

### Desirable

-   Experience within Specialist Services, I&C or related Biffa operations.
-   Experience of Hazardous Waste, industrial services or complex waste solutions.
-   Experience working across multiple Biffa divisions.
-   Experience of major bids, tenders and complex contract sales.
-   Experience developing and implementing sales strategies or go-to-market models.
-   Experience of transformation, sales improvement or major change programmes.

### Internal Application

-   **Biffa employees only.**
-   Applicants should demonstrate relevant Biffa experience, sales leadership capability, a strong track record of growth and new business, commercial acumen, customer focus and the ability to collaborate effectively across operational and technical teams.

## Apply

[Apply at Biffa Waste Services](https://apply.workable.com/biffa/j/5ED786616E/apply)

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