# Personal Injury Case Manager

> Block LLP · Burbank, United States · Full-time · Posted 2026-01-30

**Salary:** USD 62,000–85,000

**Workplace:** on_site

**Department:** Pre-Litigation

## Description

At Block LLP, we combine sharp legal expertise in personal injury and liability matters with a vibrant, team-oriented culture. We believe that efficiency, collaboration, and accountability drive exceptional results. Our team is committed to delivering excellence for our clients while fostering a dependable and supportive workplace where everyone is empowered to succeed.

We are seeking an experienced Personal Injury Case Manager to manage pre-litigation personal injury matters from A–Z. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of their caseload, and understands the full lifecycle of a PI claim- from intake through settlement.

The Case Manager serves as a primary point of contact for clients, medical providers, insurance carriers, and internal team members, ensuring each case is handled with urgency, accuracy, and compassion.

### **Key Responsibilities**

-   Manage a full pre-litigation personal injury caseload from intake through settlement
-   Review police reports, incident reports, and intake documentation
-   Identify coverage, request and analyze insurance policies, and confirm policy limits
-   Open claims with insurance carriers and maintain ongoing communication
-   Coordinate medical treatment, follow up on care, and track treatment progression
-   Request, review, and organize medical records and billing
-   Monitor statutes, deadlines, and case milestones
-   Help prepare demand packages, including liability summaries, medical summaries, and damages documentation
-   Assist attorneys with settlement negotiations and pre-litigation strategy

### **Client Communication**

-   Serve as a consistent, empathetic point of contact for clients
-   Provide proactive updates and manage client expectations
-   Educate clients on the PI process and next steps
-   Maintain a high standard of client service and professionalism

### **Internal Coordination & Systems**

-   Accurately update case management software and internal tracking systems
-   Collaborate closely with attorneys, litigation teams, and management
-   Ensure compliance with firm procedures and best practices
-   Contribute to team goals, firm initiatives, and process improvements

## Requirements

-   **Minimum 2+ years of experience** in personal injury case management
-   Strong understanding of liability, damages, medical treatment, and insurance processes
-   Excellent written and verbal communication skills
-   Highly organized, detail-oriented, and deadline-driven
-   Ability to manage a high-volume caseload without sacrificing quality
-   Strong follow-up skills and sense of ownership
-   Experience with case management software preferred
-   California PI experience strongly preferred

## Benefits

-   **Compensation & Benefits**

-   $30-$40 an hour based on experience
-   **Robust PTO program** (time off accrual and firm holidays)
-   401(k) retirement program
-   Performance-based bonuses and growth opportunities

-   **Culture & Perks**

-   Supportive, team-oriented work environment
-   Firm-wide events, team outings, and celebrations
-   Fully stocked kitchen with snacks, drinks, and coffee
-   Growth-focused culture with real advancement opportunities
-   Leadership that values accountability, teamwork, and excellence

## Apply

[Apply at Block LLP](https://apply.workable.com/block-llp/j/F10C31751E/apply)

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