# Alumni Coordinator

> Boca Recovery Center · Springfield, United States · Full-time · Posted 2026-05-11

**Workplace:** on_site

**Department:** Client Services

## Description

**Job Title:** Alumni Coordinator  
**Location:** On site - Springfield MA  
**Department:** Strategic Development  
**Reports To:** Kaity Navarro, National Director of Strategic Development  
**Salary : Competitive based on education and experience.**

### **About Us**

_Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery._

### **Job Summary**

We’re seeking a passionate and organized **Alumni Coordinator** to oversee post-treatment support for our clients. This role ensures sustained engagement, supports re-admission efforts when necessary, and builds meaningful relationships with alumni to promote lasting recovery.

### **Key Responsibilities**

**Alumni Support & Aftercare**

-   Maintain regular outreach (calls, texts, emails) for at least one year post-discharge.
-   Track all interactions and follow-up tasks via Salesforce or similar CRM.
-   Ensure compliance with Joint Commission aftercare requirements.

**Alumni Engagement**

-   Facilitate one weekly alumni group with a licensed therapist.
-   Coordinate and attend one H&I commitment per week.
-   Develop strategies to strengthen alumni involvement and participation.

**Intake Oversight**

-   Review BHT-submitted intake forms for accuracy of contact and emergency information.
-   Correct any errors and escalate recurring issues to the Director of Operations.

**Relationship Building**

-   Build rapport with clients prior to discharge to ensure a smooth transition into the alumni program.
-   Serve as a primary contact for alumni, providing encouragement and connection to ongoing resources.

**Reputation Management**

-   Encourage alumni and family members to leave reviews on the facility's Google profile.
-   Target: Secure at least five reviews per week.

**Re-Admission Support**

-   Monitor alumni well-being and identify those in need of re-engagement.
-   Coordinate with admissions and clinical teams to support re-entry into care.

## Requirements

-   Strong interpersonal and communication skills, with the ability to connect empathetically with individuals in recovery.
-   Excellent organizational skills and attention to detail.
-   Proven ability to manage multiple responsibilities and adapt to evolving priorities.
-   Experience in behavioral healthcare or alumni relations strongly preferred.
-   Education & Licensure
-   Associate's or Bachelor’s degree in Human Services, Behavioral Health, or related field preferred.
-   Relevant certifications or experience in peer support, alumni engagement, or case management are advantageous.

## Benefits

### **Why Join Us?**

At Boca Recovery Center, you’ll be part of a team that values connection, compassion, and commitment to recovery. This is more than a job—it’s an opportunity to make a meaningful impact on someone’s life.

**Boca Recovery Center is an Equal Opportunity Employer.**  
We celebrate diversity and are committed to creating an inclusive environment for all employees.  
View the federal EEO is the Law poster [here](http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf).

**Ready to help change lives? Apply today!**

Boca Recovery Center offers a comprehensive benefits package, including:

-   Health Insurance
-   Retirement Plans
-   Disability Coverage
-   Paid Time Off
-   Continuing Education & Professional Development Opportunities

_**Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.**_

## Apply

[Apply at Boca Recovery Center](https://apply.workable.com/boca-recovery/j/D0B1DDD899/apply)

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