# Case Manager & Benefits Specialist

> Bright Harbor Healthcare · Toms River, United States · Full-time · Posted 2026-07-15

**Salary:** USD 40,000–42,000

**Workplace:** on_site

**Department:** Community Resource for Emergency Support Treatment (CREST)

## Description

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.

_**Position Title:**_ Benefits Specialist/Case Manager  
_**Position Type:**_ Full Time; 40 Hours/Weekly  
_**Benefits Eligible:**_ Yes; Full Benefits  
_**Location:**_ Toms River, NJ  
_**Department:**_ CREST

_**Responsibilities:**_

-   Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning.
-   Communicate and collaborate with community resources and entitlement providers, documenting support in client records.
-   Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach.
-   Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation.
-   Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements.
-   Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team.
-   Educate consumers and families on mental health, crisis management, conflict resolution, and life skills.
-   Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.

## Requirements

-   Bachelor's Degree in a health & human services field
-   Experience with Crisis Intervention.
-   Experience doing outreach with the SMI Co-occurring
-   population, knowledge and awareness of homeless and community services available
-   Valid NJ Driver’s license with less than 6 points.

## Benefits

-   Full Benefits
-   12 Paid Holidays
-   Sick Days
-   Personal Days
-   Days Accrued Vacation
-   Medical/Dental/Vision
-   Company paid Life Insurance and Long-Term Disability
-   403B Plan with Company Match
-   Opportunities for training/education/Continuing Education Credits
-   Opportunities for Public Loan Forgiveness
-   Opportunities for Tuition Discounts from Participating Institutions

## Apply

[Apply at Bright Harbor Healthcare](https://apply.workable.com/brightharbor/j/9CEC133773/apply)

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